ndauterive

I’m glad to hear that other people are having the same problem. I spent several hours on the phone with GoDaddy and they did nothing to help and denied that their services were causing the problem — their excuse was actually that no one else had complained about having this issue so it must just be my website’s settings. I lost my client as a result. In the future, I am telling all my clients to avoid using Go Daddy hosting for their WordPress sites.

Hi Mike, I have asked my client to follow up with you about the Support Ticket. It turns out the Jetpack contact form and Contact Form 7 have also stopped functioning, so I believe the problem is with GoDaddy. I spent hours on the phone with GoDaddy’s hosting department and they refuse to admit any fault (they do not provide support for WordPress).

I was able to fix the problem on my DreamHosts sites using the SMTP Config plugin but still am running into issues with me GoDaddy hosted site.

I tried the steps from https://www.fastsecurecontactform.com/godaddy-email and got the following debug message.

……
SMTP -> FROM SERVER:250 ok

SMTP -> FROM SERVER:250 ok

SMTP -> FROM SERVER:354 enter mail, end with “.” on a line by itself

SMTP -> FROM SERVER:250 gKK01j00f4RWBSR01:4GH:Message dropped for spam or virus content

It is definitely the NextGen plugin that is causing the problem (even with all other plugins disabled and a different theme). I found a couple other people complaining of similar issues.

I would really like to continue using NextGen if possible (I built my entire portfolio in their gallery). Any suggestions are greatly appreciated!

Thanks!

Thanks! Will I lose all my settings when I deactivate the plugins? I’ve spent a lot of time configuring my NextGEN Gallery.