nchiari

Thank you Nate! I’ll be looking into it!

Thanks for your response Nate.

That’s too bad, because since any change on the reservation once it’s Confirmed or Closed needs to be notified by the Send Message feature (as we spoke about in the other thread), it’s a shame that that email has to be plain text with no option to customize it. It feels out of place and unprofessional if you’re using a custom design on the other email notifications.

It’ll be great if you consider to change it in the future, or at least adding another way to contact the customer inside the plugin to let him now of any changes, using the same email template for all of the notifications. See you!

• This reply was modified 7 years, 4 months ago by nchiari.
• This reply was modified 7 years, 4 months ago by nchiari.

Hello Nate, thanks for your response.

I understand now. Is there any easy way to tweak the plugin files to program it to send a notification email every time I do any kind of action without having to use the Send Message feature? That’ll be great, because sometimes when you’re with too much work and you need to make a change on the fly, you may forget to send the message to let the customer know about it.

Thanks a lot!

Nate, thanks a lot. I don’t know how can I missed that setting when I was testing!

In my case, it doesn’t works on any status, neither changing it and then send it. I tried all the possibilities, but haven’t got any luck ??

Thanks viche for your response!

I’m using the same email address there that the one I’m using to send emails for the reservations. The thing is that some emails are sent perfectly, but the ones that are supposed to be sent when I edit something of the reservation and I check the box to send the notification are not.

The hosting provider sent me a log of the email account from today so I can have a better look for what’s going in and out of it, and it’s clear that there were no attempt to send any emails at the times I tested to edit and send a notification. So it seems that this is not a server issue, but a plugin or a configuration issue.

Thanks again!

• This reply was modified 7 years, 4 months ago by nchiari.
• This reply was modified 7 years, 4 months ago by nchiari.

So I tried to send another email from the edit window by checking the “send notification” box, only changing the time of the reservation (the status stills on Confirmed), and took a look at the log of the emails sent on the plugin Mail Bank, and there was no action recorded, no email sent, not even an attempt to send it.

So it seems that the issue may be in the php files, like the function to send the email when checking that box may be missing perhaps?

• This reply was modified 7 years, 4 months ago by nchiari.
• This reply was modified 7 years, 4 months ago by nchiari.

PS: the function to send an email with a custom message works fine too

Oh that’s too bad. It’ll be very helpful for vacations, like this case.

I hope you can add it soon, meanwhile I’ll setting it day by day.

Thanks!

Thanks a lot Nate! This worked like a charm!

Yes I do have WP Super Cache. I’m going to try that.

I cannot give you a specific URL because my site is live, so I went back to previous version of the plugin that worked fine.

Let me try with the cache and tell you how that goes.

Any luck about this issue?

I’m agree with you, I want a new plugin too ??

Hi Dan! I’m here again. I’m going to reinstall the DEV version of your plugin to see what happens.

I’ll be back with the updates.

Thanks for everything!

PS: do you know any plugin to suscribe to comments from the editor screen, so when the authors are about to publish the article they can suscribe to receive mail notification when someone comments?

Np Dan! I’m using the post setting future dates on the editor only. I’ll try to reproduce the error by myself.