ncfan2030

Thank you, this worked!

I will be submitting a request via the link above. My developer fixed it temporarily, but I’d like for it to not be an issue.

Hey there,

I tried this and it didn’t work. Everything is updated on the network too.

It’s actually preventing subsites from being able to upload any media to the library.

Let me know what to do next :).

Hey Kate,

Thanks for the reply. I tried this and the message still exists:

Version 5.155.2

That’s the version I am running. I am also running WP MS and I only see the message on subsites.

Resolved this issue, the PDF invoice plugin was not working so the emails wouldn’t send.

Hey @dougaitken – I mentioned in the initial support request that I did add a plugin to log emails:

“I added an SMTP plugin to log the emails and New Order emails are not in the log. However, if we refund the order, those emails are received by both the admin and customer and they also show up in the log.”

New Order emails seem to not be triggered for some reason. I made no changes to the site, hosting, or anything else since 12/30, but New Order notifications are not sent to anyone.

And it also doesn’t make sense why the refund emails send, but not new order email notifications.

Thanks for the response @rlinsoliveria, but I am curious why it was working perfectly fine and now it stopped.

@jonryan Thanks for the reply. Jetpack wasn’t active. Would that still cause the issue?

Same here allproactive. We are using “shocoon” theme. No luck with this so far.

Any luck fixing this? I tried what abedecain said and it did not work either. I replaced “text” with “content” and it still doesn’t show on the back end.

I am not sure how to put the message right above the footer.

Also, when we print multiple invoices the notes that we add do not print.

How can we fix this?

Hey Ron,

I used the same domain I was getting the error with and mapped it from my other Multisite install (on the SAME server, but different IP address) and it mapped the domain perfectly fine.

Any idea what would be causing this issue with this particular install?

Ron,

I had the server restart Apache without success. I am not sure what else it would/could be.

Ewout,

Thanks for the help. I would actually like to add it right above the footer (or right below the order). Is this possible?

An additional question…if I print 1 invoice the additional text works. If I print multiple invoices, the message does not show.

Is there a way to fix this? Thanks!