Nazmul Huda

Hi @kyledoesit,

Thank you for using JustTables.

We are extremely sorry to hear about the inconvenience caused. The issue you are experiencing should not be happening and might be due to a configuration error or another problem.

Could you please create a support ticket at https://woolentor.com/contact/ with the details? One of our dedicated support agents will assist you directly to provide a meaningful solution.

Best regards,
Nazmul

Hi @thefourcraft,

Thank you for using Support Genix.

We apologize for the inconvenience you’re experiencing with the ticket list on the main page.

Could you please create a support ticket on our portal at https://supportgenix.com/ticket/ with details? One of our support representatives will investigate the issue directly to identify the cause and provide you with a meaningful solution.

Thank you for your patience and understanding.

Best regards,
Nazmul

Hello @kyledoesit,

Thank you for using JustTables.

Currently, we do not support group fields from the ACF (Advanced Custom Fields) plugin. However, we recognize the importance of this feature and are considering adding support for ACF group fields in a future update. This may take some time.

We appreciate your patience and understanding. If you have any further questions or need assistance with anything else, please let us know.

Best regards,
Nazmul

Hi @yathinbabu,

Thank you for getting in touch with us and for your patience.

We deeply apologize for any inconvenience you’ve experienced. Rest assured, we’ve addressed the issue (rotating dots spinning forever after clicking the cart icon) you reported, and the plugin has been updated to version 1.5.8.

We kindly recommend updating to the latest version, as we’ve diligently worked to resolve the problem. We sincerely hope that this update will provide you with a smoother experience.

If you have any further questions or concerns, please feel free to reach out. We’re here to assist you in any way we can.

Warm regards,
Nazmul

Hi @gutding,

Thank you for getting in touch with us and for your patience.

We deeply apologize for any inconvenience you’ve experienced. Rest assured, we’ve addressed the issue you reported, and the plugin has been updated to version 1.5.8.

We kindly recommend updating to the latest version, as we’ve diligently worked to resolve the problem. We sincerely hope that this update will provide you with a smoother experience.

If you have any further questions or concerns, please feel free to reach out. We’re here to assist you in any way we can.

Warm regards,
Nazmul

Hello @sevenseconds777,

We sincerely apologize for the inconvenience you’ve experienced.

We’ve received your ticket on our site at https://supportgenix.com/ticket/. One of our support representatives has already responded there. Please follow the instructions provided in that reply and continue the communication there to resolve the issue promptly.

Thank you for your patience and understanding.

Warm regards,
Nazmul

Hello @yathinbabu,

We’re sorry to hear about the inconvenience you’ve encountered. We understand the frustration this may have caused.

In our attempts to replicate the scenario on our end, we haven’t been successful thus far. To ensure we address your issue effectively, could you please create a support ticket at https://woolentor.com/contact/? One of our dedicated support representatives will assist you in resolving the issue.

Additionally, if possible, could you provide us with a video demonstrating the problem you’re experiencing? This will help us gain a clearer understanding of the issue and provide you with the best possible solution.

Thank you for your understanding and cooperation. We’re committed to resolving this matter for you as quickly as possible.

Best regards,
Nazmul

Dear @angelalgibson,

Thank you so much for taking the time to leave such a heartfelt review! ?? We’re thrilled to hear that Support Genix has become an essential tool for managing your operations across multiple locations.

Your feedback means the world to us, and we’re committed to providing top-notch support and continually improving our platform. Here’s to many more years of success with Support Genix!

Warm regards,
The Support Genix Team

Hello @bizmark,

Thank you for your patience. We’ve addressed your request by adding an option within our plugin to control (enable or disable) the “Added to Cart” notice. You can find the option illustrated in this screenshot: https://e.pcloud.link/publink/show?code=XZwJD9ZL48VrAfWxjFFMTOYaat12zRP4Fby

We hope this resolves the issue for you. If you have any further questions or need assistance, please don’t hesitate to reach out.

Best regards,
Nazmul

Cher Yassine,

Merci beaucoup pour cette critique élogieuse ! Nous sommes absolument ravis d’apprendre que vous trouvez “Support Genix” comme une solution agréable et efficace pour gérer la communication client et le service après-vente. Vos aimables paroles sur notre conception et nos prix comptent vraiment beaucoup pour nous.

Nous nous engageons à fournir un service de premier ordre et à améliorer continuellement nos produits pour répondre à vos besoins et à ceux de nos précieux clients comme vous.

Si jamais vous avez des questions ou avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter. Nous sommes là pour vous aider !

Merci encore une fois d’avoir choisi “Support Genix”.

Cordialement,
L’équipe de “Support Genix”

Hello @bizmark,

Thank you for reaching out to us regarding the issue with the “added to cart” popup message.

We understand your concern. Our team is actively working on implementing a solution to allow users to disable or hide these notifications within JustTables.

We appreciate your patience as we work on resolving this matter. Rest assured, we’ll keep you updated on our progress and notify you once the feature is available.

Best regards,
Nazmul

Hello @windradical,

Thank you so much for your glowing review! ??

Your feedback means a lot to us and motivates us to continue delivering excellent service.

If there’s anything else we can do to enhance your experience or if you have any further questions, please don’t hesitate to reach out.

Wishing you all the best.

Nazmul

Hello @zollo,

Hope everything is going great ??

It’s been a few days since we heard from you. We are assuming that you have managed to solve the issue.

That’s why we would like to mark this topic as “Resolved”. In case you need any further assistance, don’t hesitate to let us know.

We’ll definitely help you with that.

Best regards,
Nazmul

Hello @sevenseconds777,

Hope everything is going great ??

It’s been a few days since we heard from you. We are assuming that you have managed to solve the issue.

That’s why we would like to mark this topic as “Resolved”. In case you need any further assistance, don’t hesitate to let us know.

We’ll definitely help you with that.

Best regards,
Nazmul

Hello @clifton11221,

Hope everything is going great ??

It’s been a few days since we heard from you. We are assuming that you have managed to solve the issue.

That’s why we would like to mark this topic as “Resolved”. In case you need any further assistance, don’t hesitate to let us know.

We’ll definitely help you with that.

Best regards,
Nazmul