nazelisargsyan

Dear @dkiarie,
Thank you for contacting us!
We regret to learn of the difficulties you are encountering. Could you kindly inform us about the current version of the plugin you have installed?
Providing this information will assist us in moving forward with our investigation.
Regards,
Nazeli

Dear @jimgasperini,

Thank you for reaching out. We’d like to inform you that we’ve already responded to your inquiry.

Regarding the Free plugin version, we’ve previously addressed the matter, and it has been resolved in version 1.15.21. Once users update the plugin to this version, the issue should no longer persist.

If you have any more questions or need further assistance, please don’t hesitate to get in touch with us!

Thank you for your patience and cooperation.

Dear @aga2442,

Thanks for reporting the bug. This is a known issue and the team is currently working to fix it ASAP.

We’ll additionally notify you once the fixed version will be released.

We are sorry for any inconvenience caused.

Dear?@miekstap,?

We appreciate your message.

Could you kindly specify the version of the plugin you are currently using? Also, we recommend using Health Checker to identify any potential plugin conflicts.

Please check and let us know about the results.

Dear @miekejdboules,

I appreciate your response.

Could you please specify the version of the plugin you are currently utilizing? Moreover, you have the option to employ the Health Check & Troubleshooting plugin to determine if there is any other conflicting plugin that might be responsible for the problem.

Please verify this information and keep us informed of the outcomes.

Dear @teons,?

We appreciate your message.

Could you kindly specify the version of the plugin you are currently using? Also, we recommend using Health Checker to identify any potential plugin conflicts.

Please check and let us know about the results.

Dear @miekejdboules,

We would like to mention that you can remove the plugin, and reinstall it, and your data will not be lost. However, it’s crucial to ensure that you have a website backup in place.

If you need any additional assistance, please feel free to ask.

• This reply was modified 1 year, 4 months ago by nazelisargsyan.

Dear @alexthemars,

We are sorry to report that we were unable to replicate the problem. Therefore, we kindly request you to verify with Healthchecker to ascertain if there are any conflicting plugins.

Please investigate and inform us of the outcomes.

Dear @jimgasperini, 

Please, note that in the?www.remarpro.com forum, we are replying to the free product-related questions only. For questions regarding the Premium version, please contact our support team?using the following form.

Regards,

Nazeli

• This reply was modified 1 year, 4 months ago by nazelisargsyan.

Hello @samkitwp and @thorxer,

We want to bring to your attention that there was a recent problem with reCAPTCHA, but we have successfully resolved it with the release of version 1.15.21. Our recommendation is to remove reCAPTCHA from your form and then reconfigure it to see if this resolves the issue.

Please review this solution and provide us with updates on the outcome.

Dear Jim,
Thank you for contacting us!
We regret to learn of the difficulties you are encountering. Could you kindly verify and inform us about the current version of the plugin you have installed?
Providing this information will assist us in moving forward with our investigation.
Regards,
Nazeli

Dear @hfi222 ,?

Thank you for contacting us! 

We regret to learn of the difficulties you are encountering. Could you kindly verify and inform us about the current version of the plugin you have installed?

Providing this information will assist us in moving forward with our investigation.

Regards,

Nazeli

Dear @waqasrangrez1 ,

We’re here to assist you with the Form Maker plugin. However, the plugin you mentioned, Contact Form 7, is not part of our offerings. Please contact their support team for help with that specific plugin.

If you have questions about Form Maker, feel free to ask.

Best regards,

Nazeli

• This reply was modified 1 year, 6 months ago by nazelisargsyan.

Dear @oxfordebooks ,

Thanks for reporting the bug. This is a known issue and the team is currently working to fix it ASAP.We’ll additionally notify you once the fixed version will be released.

We are sorry for any inconvenience caused.

Best regards,

Nazeli Sargsyan

Dear @hristijanv123 ,?
?
Thank you for your request.?
?
Please check the following article on how to manage the actions after submitting the form:?https://help.10web.io/hc/en-us/articles/360015862912-Settings-Actions-After-Submissions.?
?
Kindly review and let us know if you need more assistance. We will be glad to help you.?
?
Best regards,?