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Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter navi4all

    (@navi4all)

    Resuelto sin necesidad de eso, simplemente desactivando todos los plugins, actualizando woocommerce y reactivandolos otra vez…. me gustaría saber por qué pasa esto pero bueno

    Thread Starter navi4all

    (@navi4all)

    But i dont see that normal, read this:

    If in stagging website, i deactivate all plugins, then activate one by one, error is not present even after activate all, only if i update woocommerce without deactivate first all plugins, so? Still need to take the risk of deleting woocommerce via FTP?

    Thread Starter navi4all

    (@navi4all)

    Here you have logs when i can reproduce error in stagging website:

    2024-02-20T09:10:59+00:00 Crítico Uncaught Error: Class ‘Automattic\WooCommerce\Blocks\Patterns\PatternsHelper’ not found in /home/customer/www/navi4all.com/public_html/wp-content/plugins/woocommerce/patterns/banner.php:50 Stack trace: #0 /home/customer/www/navi4all.com/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockPatterns.php(253): include() #1 /home/customer/www/navi4all.com/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockPatterns->register_block_patterns(”) #2 /home/customer/www/navi4all.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #3 /home/customer/www/navi4all.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /home/customer/www/navi4all.com/public_html/wp-settings.php(643): do_action(‘init’) #5 /home/customer/www/navi4all.com/public_html/wp-config.php(96): require_once(‘/home/customer/…’) #6 /home/customer/www/navi4all.com/public_html/wp-load.php(50): require_once(‘/home/customer/…’) #7 /home/customer/www/navi4all.com/ in /home/customer/www/navi4all.com/public_html/wp-content/plugins/woocommerce/patterns/banner.php on line 50″

    I am not using blocks for your info.

    Thread Starter navi4all

    (@navi4all)

    I cannot update a live site if i will get error again because is a lve site, an store, and i cannot being making recovery for backup each time as lost things. And when i do update in stagging site there is no such error.

    In Logs when i update, yes, i guess there is something but as i recover site (my sit need to be working)

    Why i should enable debug.log in the live site if as i say i cannot being crashed site again and again? (and in stagging doesn′t happen)

    Thread Starter navi4all

    (@navi4all)

    In Staging i can update without problem (with a exact copy of site), in live cannot.

    About system status

    ` WordPress Environment
    
    WordPress address (URL): https://www.navi4all.com
    Site address (URL): https://www.navi4all.com
    WC Version: 8.5.2
    REST API Version: ? 8.5.2
    WC Blocks Version: ? 11.8.0-dev
    Action Scheduler Version: ? 3.7.1
    Log Directory Writable: ?
    WP Version: 6.4.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: es_ES
    External object cache: ? Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 8.2.1
    OpenSSL/3.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.44-48-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.6.0
    WC Database Prefix: wpzi_
    Tama?o total de la base de datos: 751.48MB
    Tama?o de los datos de la base de datos: 550.40MB
    Tama?o del índice de la base de datos: 201.08MB
    wpzi_woocommerce_sessions: Datos: 0.52MB + índice: 0.02MB + Motor InnoDB
    wpzi_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    wpzi_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
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    wpzi_woocommerce_order_itemmeta: Datos: 9.52MB + índice: 9.03MB + Motor InnoDB
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    wpzi_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    wpzi_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_actionscheduler_logs: Datos: 0.38MB + índice: 0.33MB + Motor InnoDB
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    wpzi_icl_string_batches: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_icl_string_positions: Datos: 0.27MB + índice: 0.08MB + Motor InnoDB
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    wpzi_postmeta: Datos: 123.67MB + índice: 65.23MB + Motor InnoDB
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    wpzi_psmsc_categories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_customers: Datos: 0.14MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_custom_fields: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_psmsc_email_otp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_holidays: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_psmsc_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_psmsc_tickets: Datos: 0.39MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_ticket_tags: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_wh_exceptions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_psmsc_working_hrs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_redsys_order: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    wpzi_revslider_css: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
    wpzi_revslider_css_bkp: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
    wpzi_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_revslider_slides_bkp: Datos: 0.50MB + índice: 0.00MB + Motor InnoDB
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    wpzi_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_termmeta: Datos: 2.52MB + índice: 4.03MB + Motor InnoDB
    wpzi_terms: Datos: 0.48MB + índice: 0.69MB + Motor InnoDB
    wpzi_term_relationships: Datos: 1.52MB + índice: 0.48MB + Motor InnoDB
    wpzi_term_taxonomy: Datos: 0.52MB + índice: 0.50MB + Motor InnoDB
    wpzi_usermeta: Datos: 7.52MB + índice: 9.03MB + Motor InnoDB
    wpzi_users: Datos: 0.36MB + índice: 0.30MB + Motor InnoDB
    wpzi_wcpdf_invoice_number: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
    wpzi_wcpdf_packing_slip_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_wc_admin_notes: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
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    wpzi_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_wc_orders: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
    wpzi_wc_orders_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_wc_order_addresses: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    wpzi_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_wc_order_operational_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    wpzi_wc_order_product_lookup: Datos: 0.36MB + índice: 0.39MB + Motor InnoDB
    wpzi_wc_order_stats: Datos: 0.34MB + índice: 0.34MB + Motor InnoDB
    wpzi_wc_order_tax_lookup: Datos: 0.20MB + índice: 0.19MB + Motor InnoDB
    wpzi_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    wpzi_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    wpzi_wc_product_meta_lookup: Datos: 0.23MB + índice: 0.55MB + Motor InnoDB
    wpzi_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
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    wpzi_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    wpzi_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    wpzi_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_wpsp_catagories: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
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    wpzi_yoast_indexable: Datos: 2.52MB + índice: 2.94MB + Motor InnoDB
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    wpzi_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
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    wpzi_yoast_seo_links: Datos: 2.52MB + índice: 3.03MB + Motor InnoDB
    wpzi_yoast_seo_meta: Datos: 0.11MB + índice: 0.00MB + Motor InnoDB Post Type Counts
    
    attachment: 34477
    custom_css: 2
    gift_card: 6
    nav_menu_item: 377
    oembed_cache: 37
    page: 109
    portfolio: 16
    post: 15
    product: 878
    product_variation: 88
    shop_coupon: 2
    shop_order: 3530
    shop_order_refund: 59
    wcct_countdown: 2
    wpcf7_contact_form: 2 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (43)
    
    WPML Multilingual CMS: por OnTheGoSystems – 4.6.9
    WPML SEO: por OnTheGoSystems – 2.1.0
    Editor clásico: por Colaboradores de WordPress – 1.6.3
    Click to Chat: por HoliThemes – 3.33
    Code Snippets: por Code Snippets Pro – 3.6.2
    Complianz | GDPR/CCPA Cookie Consent: por Really Simple Plugins – 6.5.6
    Contact Form 7: por Takayuki Miyoshi – 5.8.7
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: por Thomas Geiger – 1.20
    Easy Theme and Plugin Upgrades: por Chris Jean – 2.0.2
    Envato Market: por Envato – 2.0.11
    Facebook for WooCommerce: por Facebook – 3.1.10
    Finale Lite - Sales Countdown Timer & Discount for WooCommerce: por XLPlugins – 2.17.0
    Flexible Shipping: por Octolize – 4.24.11
    Heartbeat Control by WP Rocket: por WP Rocket – 2.0.1
    WooCommerce HookMeUp: por Get Bowtied – 2.5.1
    WPBakery Page Builder: por Michael M - WPBakery.com – 6.1
    Maintenance: por WebFactory Ltd – 4.08
    Newsletter: por Stefano Lissa
    el equipo de Newsletter – 8.1.1
    
    Portugal States (Distritos) for WooCommerce: por PT Woo Plugins (by Webdados) – 3.5
    Pasarela Unificada de Redsys para WooCommerce: por Redsys Servicios de Procesamiento S.L. – 1.0.6
    Slider Revolution: por ThemePunch – 6.2.1
    Speed Optimizer: por SiteGround – 7.4.6
    Shopkeeper Deprecated Features: por GetBowtied – 1.1.7
    Shopkeeper Extender: por Get Bowtied – 3.5
    Smartsupp Live Chat: por Smartsupp – 3.6
    Speed Contact Bar: por Kybernetik Services – 6.12.1.1
    SupportCandy: por SupportCandy – 3.2.5
    WC - APG Campo NIF/CIF/NIE: por Art Project Group – 2.1.0.2
    Product Feed PRO for WooCommerce: por AdTribes.io – 13.2.4
    WooCommerce Multilingual & Multicurrency: por OnTheGoSystems – 5.3.3.1
    Pay for Payment for WooCommerce: por Karolína Vysko?ilová – 2.1.8
    WooCommerce PayPal Payments: por WooCommerce – 2.5.3
    PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.7.7
    Woo Product Add-ons: por Woo – 6.6.0
    WooCommerce Price Based on Country: por Oscar Gare – 3.4.2
    WooCommerce: por Automattic – 8.5.2 (la actualización a la versión 8.6.0 está disponible)
    Yoast SEO: por Equipo Yoast – 22.0
    WP Mail SMTP: por WP Mail SMTP – 3.11.1
    WP Rollback: por WP Rollback – 2.0.6
    WPML Media: por OnTheGoSystems – 2.7.3
    WPML Sticky Links: por OnTheGoSystems – 1.5.4
    WPML String Translation: por OnTheGoSystems – 3.2.9
    YITH WooCommerce Wishlist: por YITH – 3.29.0 Inactive Plugins (3)
    
    Christmasify! By Cyber Fox: por Cyber Fox – 1.5.5
    optimizador.io: por David Noguera (webempresa.com) – 1.0.23
    WooCommerce Google Analytics Integration: por WooCommerce – 1.8.14 Dropin Plugins (2)
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached Settings
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to Woo.com: ?
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Base de la tienda: #186 - /home-v6-simple-ecommerce/
    Carrito: #36205 - /carrito-2/
    Comprar: #36206 - /finalizar-compra-2/
    Mi cuenta: #36207 - /mi-cuenta-2/
    Términos y condiciones: #634 - /terminos-de-uso/ Theme
    
    Name: Shopkeeper Child
    Version: 1.0
    Author URL: http:%20//www.getbowtied.com/
    Child Theme: ?
    Parent Theme Name: Shopkeeper
    Parent Theme Version: 3.7
    Parent Theme Author URL: https://getbowtied.com/
    WooCommerce Support: ? Templates
    
    Overrides: shopkeeper/woocommerce/archive-product.php
    shopkeeper/woocommerce/checkout/form-coupon.php
    shopkeeper/woocommerce/checkout/form-login.php
    shopkeeper/woocommerce/content-product.php
    shopkeeper/woocommerce/content-single-product.php
    shopkeeper/woocommerce/global/quantity-input.php
    shopkeeper/woocommerce/global/sidebar.php
    shopkeeper/woocommerce/global/wrapper-end.php
    shopkeeper/woocommerce/global/wrapper-start.php
    shopkeeper/woocommerce/single-product/add-to-cart/simple.php
    shopkeeper/woocommerce/single-product/product-image.php
    shopkeeper/woocommerce/single-product/product-thumbnails.php
    shopkeeper/woocommerce/single-product/tabs/tabs.php
    shopkeeper/woocommerce/single-product.php Geolocation debug info
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: ?
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: 83.55.130.14
    HTTP_X_FORWARDED_FOR: 83.55.130.14
    REMOTE_ADDR: 83.55.130.14
    Real external IP: 83.55.130.14
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ? PBC Settings
    
    Version: 3.4.2
    Base location: ES:M
    Base currency: EUR
    Price Based On: shipping
    Shipping: –
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: ?
    Calculate tax based on: shipping
    Display prices in the shop: incl Zone Pricing Zona 1 DHL no UE
    
    zone_id: zona-1-dhl-no-ue
    enabled: yes
    name: Zona 1 DHL no UE
    countries: GG | JE
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 2 DHL UE
    
    zone_id: zona-2-dhl-ue
    enabled: yes
    name: Zona 2 DHL UE
    countries: BE | DE | FR | IE | LU | NL
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: no
    order: 9999 Zone Pricing Zona 3 DHL UE
    
    zone_id: zona-3-dhl-ue
    enabled: yes
    name: Zona 3 DHL UE
    countries: AT | DK | ES | FI | IT | SE
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 3 DHL No UE
    
    zone_id: zona-3-dhl-no-ue
    enabled: yes
    name: Zona 3 DHL No UE
    countries: SM
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 4 DHL No UE
    
    zone_id: zona-4-dhl-no-ue
    enabled: yes
    name: Zona 4 DHL No UE
    countries: AD | MC
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 4 DHL UE
    
    zone_id: zona-4-dhl-ue
    enabled: yes
    name: Zona 4 DHL UE
    countries: BG | CY | CZ | EE | GR | HU | LT | LV | PL | RO | SI | SK
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: no
    order: 9999 Zone Pricing Zona 5 DHL
    
    zone_id: zona-5-dhl
    enabled: yes
    name: Zona 5 DHL
    countries: US
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 6 DHL NO UE
    
    zone_id: zona-6-dhl-no-ue
    enabled: yes
    name: Zona 6 DHL NO UE
    countries: AL | BY | BA | CA | GI | IS | LI | MK | MX | ME | RS | TR | UA
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing Zona 6 DHL UE
    
    zone_id: zona-6-dhl-ue
    enabled: yes
    name: Zona 6 DHL UE
    countries: HR
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Zone Pricing ZONA 7 DHL
    
    zone_id: zona-7-dhl
    enabled: yes
    name: ZONA 7 DHL
    countries: AU | CN | KR | AE | PH | HK | IN | ID | JP | MO | MY | RU | SG | TH | TW | VN
    currency: EUR
    exchange_rate: 1
    auto_exchange_rate: no
    disable_tax_adjustment: yes
    order: 9999 Showing 10 pricing zones of 15
    
    Total pricing zones: 15 WooCommerce PayPal Payments
    
    Onboarded: ?
    Shop country code: ES
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: ?
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Subscriptions Mode: Disabled Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-linked
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-02-20 10:40:52 +01:00
    Options: ?
    Notes: 198
    Onboarding: completed Action Scheduler
    
    Completo: 1.514
    Oldest: 2024-01-20 10:11:03 +0000
    Newest: 2024-02-20 09:08:11 +0000
    
    Fallida: 11
    Oldest: 2023-02-15 16:51:06 +0000
    Newest: 2023-06-01 13:46:11 +0000
    
    Pendiente: 4
    Oldest: 2024-02-20 12:59:32 +0000
    Newest: 2024-02-23 15:55:56 +0000 Status report information
    
    Generated at: 2024-02-20 10:14:06 +01:00
    
    About error log you won′t see anything as i need to recover site from a copy sue this problem.
    
    
    So?
    Thread Starter navi4all

    (@navi4all)

    Hi,

    If you check screenshots is there, if cannot help just say but don′t go around, as problem is clear and overexplain now.

    No need more to check, you have all needed…
    I don′t know whay with your plugin is always like this. Bad, honestly.

    Thread Starter navi4all

    (@navi4all)

    Hello,
    No i have not change emails templates.
    I already sent an screenshot in my question if you check.

    What you show to me is shipping title, inside that you can have, as you know, sidderent ones, well in orders mail and admin only appear the main (Title instead method)

    Here more screenshot:
    – Here you can see how in admin and email order appear shipping title instead method: https://screenshot.net/es/nqqk8a8 https://screenshot.net/es/9mml0a1
    – This is what appear when checkout and what must appear in order mail and admin but NO: https://screenshot.net/es/7qqlean
    – Because as you can see in shipping title there is more than one shiphing method:https://screenshot.net/es/pppqvfg inside you can see: https://screenshot.net/es/l008whl

    Check please. Thanks.

    Hello,

    Yes, with 3.1.7 it′s ok, hope keep the fixed in future versions and don′t back to one fail, other not.

    Thanks

    Yes, is the version, sure, as now happen again with 3.1.5 and 3.1.6, in stagging i see clear, only cause when update this plugin…. (maybe your interaction with Woocommerce product add-ons is not good because usually when they upgrade version and we upgrade yours is when happen, but only can solve if downgrade YOUR plugin version. So clear as water i think, anyway i don′t see intention of solution (nothing personal, i mean from plugin authors or team)

    And again, latest versions, 3.1.5 make several errors code on public side, version 3.1.4 no problem. So i am really tyred about each time appear an upgrade broke all, is so diffciult to check what you do ok in 3.1.1 or 3.1.2 and 3.1.4 and not in 3.1.5 or 3.1.6 or 3.1.1??

    3.1 solved, 3.1.1 again problem and 3.1.2 solved, so i think you can see what happen.

    Here is screenshots anyway (product addons has no settings, just in each product):

    https://screenshot.net/es/qkwqof1

    https://screenshot.net/es/1zy4vfe

    I don′t chanmge anything, when change your versions is when happen… Now is not happening with 3.1.2 but who knows with next one

    Update to 3.1 solved problem but update to 3.1.1 make problem appear again!!

    And need to add that Add-ons appear without tax, if downgrade to 3.1 works ok, but is a headache this problems each timne appear an upgrade…

    Will fix and take in mind for updates?
    You can reproduce easy, install Woocommerce product addons and in a product put addons, chek the different with version 3.1 vs 3.1.1 no matter what shipping method use, one disspear with 3.1.1 but addons change value (like -VAT) without reason and this does not happen when downgrade to 3.1….

    Thanks!

    Hello,

    No is not, is exactly as same as with version 2.1.10 but as you can read after update to 3.0.6 or 3.0.7 appear as 0. The methos appear as zero is define based on weight, is plugin thing, because without any change with 2.1.10 works, with newer versions don′t. No ther plugis problem causing this because i downgrade your plugin version and works, so please…

    So no, this is not the problem, i am afraid you know, i am not the only one, please check. long time with that problem and was told also to support (without any sucess by the way).
    Thanks.

    Hello,

    Yes, same here, update to 3.0.7 don′t solve problem at all.
    What i did was back to 2.1.10 (because 3.0.6 same problem and they know but seem they don′t want to solve for any unknown reason).

    I use the plugin WP Rollback to back to old version, is the only way i found.

    I lost all hope about Felixible pshipping plugin persons solve this, later will ask why now so many people don′t use more our plugin?….
    I contact them several times, nothing to do.

    The version of plugin i have now works because i downgrade to 2.1.10, if i update to 3.0.6 problems appear so as you can understand i cannot have my online store off while you decide to solve.

    Here you have system status:

    
    ### WordPress Environment ###
    
    Home URL: https://www.navi4all.com
    Site URL: https://www.navi4all.com
    WC Version: 3.5.2
    Log Directory Writable: ?
    WP Version: 4.9.8
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: –
    Language: es_ES
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Unix) mod_hive/6.25 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
    PHP Version: 7.0.32 - Recomendamos usar la versión 7.2 o superior de PHP para un mayor rendimiento y seguridad. Cómo actualizar tu versión de PHP
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.59.0
    OpenSSL/1.0.2q
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36-82.1-log
    Max Upload Size: 24 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.5.2
    WC Database Prefix: wpzi_
    MaxMind GeoIP Database: ?
    Tama?o total de la base de datos: 244.71MB
    Tama?o de los datos de la base de datos: 210.70MB
    Tama?o del índice de la base de datos: 34.01MB
    wpzi_woocommerce_sessions: Datos: 31.05MB + índice: 1.03MB
    wpzi_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB
    wpzi_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB
    wpzi_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.05MB
    wpzi_woocommerce_order_items: Datos: 0.08MB + índice: 0.02MB
    wpzi_woocommerce_order_itemmeta: Datos: 1.52MB + índice: 0.36MB
    wpzi_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB
    wpzi_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.05MB
    wpzi_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB
    wpzi_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.05MB
    wpzi_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB
    wpzi_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB
    wpzi_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB
    wpzi_woocommerce_log: Datos: 0.02MB + índice: 0.02MB
    wpzi_commentmeta: Datos: 0.02MB + índice: 0.03MB
    wpzi_comments: Datos: 0.22MB + índice: 0.28MB
    wpzi_icl_content_status: Datos: 0.02MB + índice: 0.02MB
    wpzi_icl_core_status: Datos: 0.02MB + índice: 0.02MB
    wpzi_icl_flags: Datos: 0.02MB + índice: 0.02MB
    wpzi_icl_languages: Datos: 0.02MB + índice: 0.03MB
    wpzi_icl_languages_translations: Datos: 0.19MB + índice: 0.11MB
    wpzi_icl_locale_map: Datos: 0.02MB + índice: 0.00MB
    wpzi_icl_message_status: Datos: 0.02MB + índice: 0.03MB
    wpzi_icl_mo_files_domains: Datos: 0.02MB + índice: 0.02MB
    wpzi_icl_node: Datos: 0.02MB + índice: 0.00MB
    wpzi_icl_reminders: Datos: 0.02MB + índice: 0.00MB
    wpzi_icl_strings: Datos: 8.52MB + índice: 4.55MB
    wpzi_icl_string_packages: Datos: 0.08MB + índice: 0.00MB
    wpzi_icl_string_pages: Datos: 4.52MB + índice: 3.52MB
    wpzi_icl_string_positions: Datos: 0.28MB + índice: 0.08MB
    wpzi_icl_string_status: Datos: 0.02MB + índice: 0.02MB
    wpzi_icl_string_translations: Datos: 6.52MB + índice: 1.52MB
    wpzi_icl_string_urls: Datos: 0.06MB + índice: 0.05MB
    wpzi_icl_translate: Datos: 80.22MB + índice: 3.47MB
    wpzi_icl_translate_job: Datos: 0.11MB + índice: 0.05MB
    wpzi_icl_translations: Datos: 1.50MB + índice: 1.38MB
    wpzi_icl_translation_batches: Datos: 0.05MB + índice: 0.00MB
    wpzi_icl_translation_status: Datos: 28.42MB + índice: 0.09MB
    wpzi_links: Datos: 0.02MB + índice: 0.02MB
    wpzi_options: Datos: 4.08MB + índice: 0.09MB
    wpzi_postmeta: Datos: 24.38MB + índice: 13.83MB
    wpzi_posts: Datos: 13.20MB + índice: 1.05MB
    wpzi_revslider_css: Datos: 0.13MB + índice: 0.00MB
    wpzi_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB
    wpzi_revslider_navigations: Datos: 0.02MB + índice: 0.00MB
    wpzi_revslider_sliders: Datos: 0.05MB + índice: 0.00MB
    wpzi_revslider_slides: Datos: 0.25MB + índice: 0.00MB
    wpzi_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB
    wpzi_sabadell_pago_referencia: Datos: 0.02MB + índice: 0.00MB
    wpzi_termmeta: Datos: 0.19MB + índice: 0.23MB
    wpzi_terms: Datos: 0.14MB + índice: 0.17MB
    wpzi_term_relationships: Datos: 0.42MB + índice: 0.25MB
    wpzi_term_taxonomy: Datos: 0.16MB + índice: 0.19MB
    wpzi_usermeta: Datos: 1.50MB + índice: 0.53MB
    wpzi_users: Datos: 0.05MB + índice: 0.05MB
    wpzi_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB
    wpzi_wc_download_log: Datos: 0.02MB + índice: 0.03MB
    wpzi_wc_webhooks: Datos: 0.02MB + índice: 0.02MB
    wpzi_wpsp_agent_assign_data: Datos: 0.02MB + índice: 0.03MB
    wpzi_wpsp_agent_settings: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_attachments: Datos: 0.06MB + índice: 0.00MB
    wpzi_wpsp_canned_reply: Datos: 0.02MB + índice: 0.02MB
    wpzi_wpsp_catagories: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_custom_fields: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_custom_priority: Datos: 0.02MB + índice: 0.02MB
    wpzi_wpsp_custom_status: Datos: 0.02MB + índice: 0.02MB
    wpzi_wpsp_faq: Datos: 0.03MB + índice: 0.02MB
    wpzi_wpsp_faq_catagories: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_panel_custom_menu: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_support_menu: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_ticket: Datos: 0.05MB + índice: 0.20MB
    wpzi_wpsp_ticket_form_order: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_ticket_list_order: Datos: 0.02MB + índice: 0.00MB
    wpzi_wpsp_ticket_thread: Datos: 1.52MB + índice: 0.08MB
    wpzi_wpsp_users: Datos: 0.02MB + índice: 0.00MB
    wpzi_yith_wcwl: Datos: 0.02MB + índice: 0.02MB
    wpzi_yith_wcwl_lists: Datos: 0.02MB + índice: 0.05MB
    wpzi_yoast_seo_links: Datos: 0.19MB + índice: 0.06MB
    wpzi_yoast_seo_meta: Datos: 0.06MB + índice: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 4804
    gift_card: 6
    nav_menu_item: 313
    oembed_cache: 4
    page: 94
    portfolio: 16
    post: 16
    product: 480
    product_variation: 122
    revision: 311
    shop_coupon: 2
    shop_order: 262
    shop_order_refund: 4
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (32) ###
    
    WPML Multilingual CMS: por OnTheGoSystems – 4.1.1
    AfterShip - WooCommerce Tracking: por AfterShip – 1.9.2 – No probado con la versión activa de WooCommerce
    Contact Form 7: por Takayuki Miyoshi – 5.0.5
    Easy Theme and Plugin Upgrades: por Chris Jean – 2.0.1
    Envato Market: por Envato – 2.0.1
    EU Cookie Law: por Alex Moss
    Marco Milesi
    Peadig
    Shane Jones – 3.0.5
    
    Flexible Shipping: por WP Desk – 2.1.10
    Flurry: por Josh McCarty – 1.1.1
    Gutenberg: por El equipo de Gutenberg – 4.6.1
    Iupay WooCommerce: por Redsys – 2.8.3 – No probado con la versión activa de WooCommerce
    WPBakery Page Builder: por Michael M - WPBakery.com – 5.6
    Mantenimiento: por fruitfulcode – 3.6.1
    Redsys WooCommerce: por Redsys – 2.8.4 – No probado con la versión activa de WooCommerce
    Slider Revolution: por ThemePunch – 5.3.1.5
    SG Optimizer: por SiteGround – 5.0.4
    Shopkeeper Extender: por GetBowtied – 1.2
    WC - APG Campo NIF/CIF/NIE: por Art Project Group – 1.3.0.2
    WooCommerce Blocks: por Automattic – 1.2.0
    WooCommerce Google Analytics Integration: por WooCommerce – 1.4.7
    WooCommerce Multilingual: por OnTheGoSystems – 4.3.7
    WooCommerce PDF Invoices & Packing Slips: por Ewout Fernhout – 2.2.5
    WooCommerce Product Add-ons: por WooCommerce – 3.0.4
    WooCommerce Price Based on Country (Basic): por Oscar Gare – 1.7.18
    WooCommerce: por Automattic – 3.5.2
    Yoast SEO: por Equipo Yoast – 9.2.1
    WP Rollback: por WordImpress – 1.5.1
    WP Support Plus: por Pradeep Makone – 9.1.1
    WPML Media: por OnTheGoSystems – 2.4.0
    WPML Sticky Links: por OnTheGoSystems – 1.4.5
    WPML String Translation: por OnTheGoSystems – 2.9.0
    WPML Translation Management: por OnTheGoSystems – 2.7.0
    YITH WooCommerce Wishlist: por YITH – 2.2.5
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Base de la tienda: #186 - /
    Carrito: #6 - /cart/
    Comprar: #7 - /checkout/
    Mi cuenta: #8 - /my-account/
    Términos y condiciones: #634 - /terminos-de-uso/
    
    ### Theme ###
    
    Name: Shopkeeper Child
    Version: 1.0
    Author URL: http:%20//www.getbowtied.com/
    Child Theme: ?
    Parent Theme Name: Shopkeeper
    Parent Theme Version: 2.6.12
    Parent Theme Author URL: https://www.getbowtied.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: shopkeeper/woocommerce/archive-product.php
    shopkeeper/woocommerce/cart/cart-empty.php
    shopkeeper/woocommerce/cart/mini-cart.php
    shopkeeper/woocommerce/checkout/form-coupon.php
    shopkeeper/woocommerce/checkout/form-login.php
    shopkeeper/woocommerce/content-product.php
    shopkeeper/woocommerce/content-product_cat.php
    shopkeeper/woocommerce/content-single-product.php
    shopkeeper/woocommerce/global/quantity-input.php
    shopkeeper/woocommerce/global/sidebar.php
    shopkeeper/woocommerce/global/wrapper-end.php
    shopkeeper/woocommerce/global/wrapper-start.php
    shopkeeper/woocommerce/loop/loop-end.php
    shopkeeper/woocommerce/loop/loop-start.php
    shopkeeper/woocommerce/loop/no-products-found.php
    shopkeeper/woocommerce/myaccount/form-login.php
    shopkeeper/woocommerce/order/form-tracking.php
    shopkeeper/woocommerce/single-product/add-to-cart/simple.php
    shopkeeper/woocommerce/single-product/product-image.php
    shopkeeper/woocommerce/single-product/product-thumbnails.php
    shopkeeper/woocommerce/single-product/tabs/tabs.php
    shopkeeper/woocommerce/single-product.php
    
    ### Geolocation debug info ###
    
    HTTP_CF_IPCOUNTRY: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: 88.22.71.235
    HTTP_X_FORWARDED_FOR: ?
    REMOTE_ADDR: 88.22.71.235
    Real external IP: 88.22.71.235
    
    ### PBC Settings ###
    
    Base location: ES:M
    Price Based On: shipping
    Shipping: –
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: ?
    Calculate tax based on: shipping
    Display prices in the shop: incl
    
    ### Zone Pricing Zona 1 DHL no UE ###
    
    slug: zona-1-dhl-no-ue
    name: Zona 1 DHL no UE
    countries: GG | JE
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 2 DHL UE ###
    
    slug: zona-2-dhl-ue
    name: Zona 2 DHL UE
    countries: BE | DE | FR | IE | LU | NL
    currency: EUR
    exchange_rate: 1
    
    ### Zone Pricing Zona 3 DHL UE ###
    
    slug: zona-3-dhl-ue
    name: Zona 3 DHL UE
    countries: AT | DK | ES | FI | IT | PT | SE
    currency: EUR
    exchange_rate: 1
    
    ### Zone Pricing Zona 3 DHL No UE ###
    
    slug: zona-3-dhl-no-ue
    name: Zona 3 DHL No UE
    countries: SM
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 4 DHL No UE ###
    
    slug: zona-4-dhl-no-ue
    name: Zona 4 DHL No UE
    countries: AD | MC
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 4 DHL UE ###
    
    slug: zona-4-dhl-ue
    name: Zona 4 DHL UE
    countries: BG | CY | CZ | EE | GR | HU | LT | LV | PL | RO | SI | SK
    currency: EUR
    exchange_rate: 1
    
    ### Zone Pricing Zona 5 DHL ###
    
    slug: zona-5-dhl
    name: Zona 5 DHL
    countries: US
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 6 DHL NO UE ###
    
    slug: zona-6-dhl-no-ue
    name: Zona 6 DHL NO UE
    countries: AL | BA | BY | CA | CH | GI | IS | LI | ME | MK | MX | NO | RS | TR | UA
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 6 DHL UE ###
    
    slug: zona-6-dhl-ue
    name: Zona 6 DHL UE
    countries: HR
    currency: EUR
    exchange_rate: 1
    
    ### Zone Pricing ZONA 7 DHL ###
    
    slug: zona-7-dhl
    name: ZONA 7 DHL
    countries: AE | AU | CN | HK | ID | IN | JP | KR | MO | MY | PH | RU | SG | TH | TW | VN
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 8 DHL ###
    
    slug: zona-8-dhl
    name: Zona 8 DHL
    countries: BH | BN | JO | KH | KW | NZ | OM | QA | SA | SB | YE | ZA
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 9 DHL ###
    
    slug: zona-9-dhl
    name: Zona 9 DHL
    countries: AF | AG | AI | AM | AO | AR | AS | AW | AZ | BB | BD | BF | BI | BJ | BL | BM | BO | BQ | BR | BS | BT | BW | BZ | CD | CF | CG | CK | CL | CM | CO | CR | CU | CV | CW | DJ | DM | DO | DZ | EC | EG | ER | ET | FJ | FK | FM | FO | GA | GD | GE | GF | GH | GL | GM | GN | GP | GQ | GT | GU | GW | GY | HN | HT | IL | IQ | IR | JM | KE | KG | KI | KM | KN | KP | KY | KZ | LA | LB | LC | LK | LR | LS | LY | MA | MD | MF | MG | MH | ML | MM | MN | MP | MQ | MR | MS | MU | MV | MW | MZ | NA | NC | NE | NG | NI | NP | NR | NU | PA | PE | PG | PK | PR | PY | RE | RW | SC | SD | SL | SN | SO | SR | ST | SV | SX | SY | SZ | TC | TD | TG | TJ | TL | TM | TN | TO | TT | TV | TZ | UG | UY | UZ | VC | VE | VG | VI | VU | WS | YT | ZM | ZW
    currency: EUR
    exchange_rate: 1.21
    
    ### Zone Pricing Zona 1 DHL UK ###
    
    slug: zona-1-dhl-uk
    name: Zona 1 DHL UK
    countries: GB
    currency: EUR
    exchange_rate: 1
    

    I didn′t change any shipping rule, and i don′t want to change, so i repeat is your plugin last update problem, please will solve or just will make us never think in upgrade to pro.

Viewing 15 replies - 1 through 15 (of 16 total)