NatureSpy

Hi Ian,

I actually found another plugin that did what I needed as I couldn’t find a fix. I went through all the support threads and couldn’t find anyone else with this problem, so assumed it was probably something specific to my site. Thanks for the reply however.

James

Great idea with the incognito window – and of course, it works!

So now I just need to figure out what… I only have a few extensions so hopefully will be quick…

Thanks again for your help, very much appreciated.

James

Hi Marco,

Thanks for taking a look. I can get it to work in Firefox, but after cleaning data from Chrome it still won’t work for some reason.

Not a problem, I’ll just have to use Firefox. Odd!

Thanks very very much for your help.

James

Hi Marco,

Details submitted. Thank you for taking a closer look and hope its a straightforward fix.

Of course just let me know if I can help in any way.

James

And sorry, yes, have tried with twentyfourteen and it didn’t make a difference unfortunately.

Hi Marco,

Where should I send the admin access details to?

Thanks very much for your assistance.

James

Hi Marco,

Thanks for getting back to me.

I’ve rolled back to TinyMCE 1.4.8 and the issue is resolved (after trying more recent versions too), although I cannot scroll in the editor itself. It doesn’t seem to be a pagebuilder issue.

I have deactivated all other plugins other than page builder and TinyMCE (2.1.6) and it didn’t fix the issue. I still can’t click on the ‘Visual’ tab.

I’ve reported to SiteOrigin too. If the rollback makes the plugin work again, I’m assuming its an issue with TinyMCE?

Thanks again for your help.

James