naturalwholesale

Thanks. I’ve created a support ticket. The plugin is called “WooCommerce – ShipStation Integration.” Appreciate your help!

Capture.

We want to capture payment, then ship.

Yeah, it’s weird. I don’t know why but all the orders in Paypal.com are marked “On hold” and then when they ship with shipstation, they don’t get updated, so I have to go in and enter manually. I may reach out to paypal, and see if it’s a security setting on their end.

I see, so currently this plugin requires the user to manually add the tracking in order to get paid by paypal.

We use shipstation for shipping which automatically sends tracking back to Woo. So since shipstation is updating the order from processing to completed, why isn’t paypal.com being notified?

When a customer orders on my site using Payment Plugins for Paypal gateway, the order goes into Paypal.com and is listed as “On hold.” I presume it’s listed “on hold” until the API tells paypal.com that the order is “completed.”

In my case, nothing is updating the orders in paypal.com from “on hold” to “shipped or completed.” So I have to manually add tracking into each order on paypal.com so that I can get paid on these orders.

How do I set it so that the API tells paypal.com that these “on hold” orders are “completed”?

• This reply was modified 1 year, 3 months ago by naturalwholesale.

Thanks for your suggestions. I looked into them both, but I don’t think they will do what I need, unfortunately. At the end of the day, all I want to do is charge the customer the shipping rate the same that I will pay. It’s just that it seems it can’t be set up that way.

My only alternative is to offer free shipping on the higher-weighted products, or find a plugin that calculates freight and then try to add a rule when the weight is over a certain amount. Can you suggest a freight plugin?

Hi Saif,

Not exactly. I’m not looking to charge a flat rate per quantity. See my website here: https://naturalwholesale.com/product/premium-paraben-free-lotion-base/

The “25 Gallon” variation is too heavy (200 lbs) to get a shipping rate, so I’d like to change the “25 Gallon” variation from 200 lbs to 5 x “5 Gallon Bucket.” Each “5 Gallon Bucket” is 40 lbs so I can get a shipping rate for it. I just want the shipping rate to be 5 times this 40 lb rate so I can ship the “25 Gallon” as 5 x 5 Gallon Buckets.

I hope this makes sense. Thanks