naturalhealerau

Oh bless! I’ve just checked and noticed that all my comments are going straight to trash without any notifications! You must have been logged into WordPress @ronaldvw when you commented, as it worked for me when I was logged in! Issue resolved ?? Thank you so much for all your help! x

Hi @a2hostingrj thank you for your help – and I don’t have Jetpack and haven’t changed any of the code. I also haven’t checked the PHP error log – what would I be looking for if I did that? Thank you so much!

Hi @ronaldvw thank you so much for testing — can you tell me if you were logged into WordPress when you made the comment? Did you get a message saying thank you or anything? I can see the notification, I’m stumped as I’ve just tried on the same blog post and nothing? I thank you so much in advance for your help! ??

Hi @A2hostinggrj – thank you for your help – and I don’t have Jetpack and haven’t changed any of the code. I also haven’t checked the PHP error log – what would I be looking for if I did that? Thank you so much!

• This reply was modified 5 years, 7 months ago by naturalhealerau.

Hi Vadiem,

Thanks so much for testing it out – you were able to download the file because I actually played around and tweaked the Dropbox URL manually in the product section after I submitted my enquiry to you …so I got it working myself (Sorry I should have updated this thread for you when I did that)

But I can see you’ve pushed out a new version, and will update the plugin and see how I go after I add another product.

For sure, will leave a review, great product – well done!

Hi Kireaki,

Thanks for your message… I uncovered a little ‘work around’ for the issue myself by simply doing the following:

1. Grab the “Share Dropbox Link” URL for the file
2. Pasted the URL into a notepad, then changed the URL suffix from ?dl=0 to
?dl=1
3. Copied that updated URL
4. Pasted it into the product URL section of my Woocommerce product section and clicked save
5. The file download works now ??

Hopefully there will be a fix to this great plugin so we don’t have to use this workaround, but good luck!!

Hi Vadiem,

Thanks for providing this plug-in ??
It seems I’m having a similar problem to Glowfro100, but I get the message that windows cannot open files which I’ve downloaded in test orders.

The files are not corrupt (I can open / play them from within Dropbox) yet when I do a test order, I click the link and the files (be they .mp3 or .zip) download very fast – then don’t want to open ??

I can confirm the plugin is changing the DB URL to ?dl=1 when I use “Choose from Drobbox” link.

Item is here: https://naturalhealer.com.au/product/meditation-healing-audio/
Use coupon code dbdeveloper to get it for free so you can see ??

Thank you so much in advance for your help,
Best, Melissa