nationaltradesman

Apologies for not being more specific. Please view our quizzes in iOS for reduced font size of choices (by far most of our traffic from iOS)

https://nationaltradesman.com/building-trades/hvac-techs/epa-608-certification-info/608-types/core/core-practice-test-1/

Okay thanks again…

I called Bluehost. They said they did a server side clearing and to wait 30 minutes.

Two hours later still same problem so I called again. They said they did a server side clearing again and now it seems to be functioning.

???

Yeah I dont get it and will have to try to educate myself on all this and look into your advise above.

As always, great plugin and great support.

Thanks for the time and patience.

Yeah… Im such a layman with this stuff..
What Ive found given your info in my settings under “Endurance Cache” there are several options for “Cache Level”:

1. Off (Level 0) …This is what it is set at.
2. Assets Only (Level 1)
3. Normal (Level 2)
4. Advanced (Level 3)
5. Aggressive (Level 4)

I know this may out of the scope of your support/assistance but can you advice on this at all?

Thanks NT

Again must have crossed messaging! Youre too fast!

Okay thanks again for ALL your info! I will try to digest it!

JD

Ok I must have recieved your latest message to me here as I was submitting my last message thus crossing. Your response time is wicked fast! lol

So it seems to be fine and I will keep an eye on it. I have cleared cache on hosting and also on my computer and phone. The only other thing that had changed was that I had done a plugin update for Advance Ads.

I will keep an eye on it as I almost had a heart attack. Im a tradesman much more than a website guy!

Thanks a bunch again for your fast responses. There is not another plugin that I know of that has this kind of timely support.

No its back to normal. Is there an explantaion for this or was it just a glitch? It was only on Windows and not iOS.

Thanks

What has happened?

All my tests are messed up and multiple choice no longer has switches but check boxes.

The submit button is no longer there either.

It was fine after I pasted your code but now is worse.

Thank you for that. It is working.

However when you place this fix into a future update, if there is any way you can have it scroll up just beyond the word “Results”, it would be better for the user. Right now it just scrolls up to the score displayed.

Again, thanks for your time and fast supporting response.

Forgot the link… https://nationaltradesman.com/building-trades/hvac-techs/epa-608-certification-info/608-types/core/core-practice-test-1/

I second the OP suggestion of different switch colors for unswitched/switched leaving the red and green colors reserved for right/wrong results only.

It is somewhat confusing to see green switch framed in red for a wrong answer.

Great plugin… Thanks… JD

Okay! Thanks so much for your fast response!

Glad you got your problem resolved.

My site still is not resolved of this problem and it does have a secure certificate.

Committed now to abandoning this plugin and transferring hundreds of questions to another one that works. Pain in the ass.

Thanks for your response.

Yeah I don’t know much about code. But what I do know is that I have started migrating my quiz questions to a different plugin as I cant wait for an answer as to when you may resolve the problem and I don’t want to deactivate my CM Tooltips glossary and have it negatively affect any indexing that it may have gained. Maybe if you told me a week, two weeks, etc but to just leave it open ended as to when you will be putting forth a fix is just plain unacceptable to me. I know I am not a paying subscriber but it is a lesson in things I can appreciate finding out about plugins before I am.

Good luck with your fix. Hope it is not affecting too many others.

UPDATE: 6/22/18

So I still have not had a resolution or have heard from Q&S Master again regarding the conflict with CM Tooltips. The Quiz submit button still is not working.

The folks over at the CM Tooltips support forum suggested that the code for Q&S may not be so “tidy”. They advised me thus:
“You can check the other plugin HTML while deactivating the CM Tooltip and running the W3C HTML Validator https://validator.w3.org/ you might find the answer”

So I ran this W3C HTML Validator on the Quiz pages as they suggested and was very surprised to see how dirty it was… riddled with warnings. I am just a tradesman and don’t really know that much about “code” but I tell you what… If any of the VFD drives on my motor controls were indicating that many flags I would say WTF in a big way.

Can someone from Q&M explain this to me?

UPDATE:

So I was contacted by Q&S Master support via ticket I submitted a couple days back.

At their suggestion, I deactivated my plugins and turned them back on one by one. (FYI I did not lose any plugin-specific data when I did this: I was very concerned about losing my extensive glossary of terms)

So the culprit conflict seems to be with my glossary plugin, CMTooltips.

Both always worked fine together until recent updates. I guess the lesson is that everytime you update plugins you must run tests on all the features of all other plugins on your site? Seems kind of crazy to me. But I’m just a tradesman…

Q&S Master currently cant give me a resolution timeline regarding this.