nathanis

Hey @samwikwiki

Yup – did all of the above. Unfortunately it’s not removing WPBakery Page Builder/Visual Composer shortcodes (as can be seen in the link).

Also, an option to remove shortcodes AND html would be great.

WP/WC/All plugins up to date.
PHP 7.1

Currently deactivated Apple Pay because it’s useless if we can’t ship products. Waiting for an update, thanks.

We were mid-promotion. Ended up giving up on the plugin.

3.0.4 Is still throwing errors. We’ve lost 20-odd sales because of the update fiasco.
Reverting to 3.0.2 fixed it for now.

Seriously – where’s the QC at? Missing min files is one thing, but the ‘fix’ isn’t working either? This is a payment gateway, not an emoji.

Hey Josh,

You have a point. It’s not a 1-Star plugin, and I will happily change it based on the support provided here. However, the paid support is – lackluster at best.

So, while the free plugin does as advertised – please update the docs to reflect the fact that the price change is only reflected to the end user, never to the admin.

When you get around to it – wholesale is usually an admin heavy task – and that update, I’m sure, would be a great addition. Until then – it’s a mostly great plugin.

Best,
Nathan

Hey Josh,

I ended up getting a different user switching plugin from envato – a specifically-for-woocommerce one (that actually creates a temp cart structure) and it worked … enough.

That said, it’s still a work around. And it really just doesn’t do what it’s meant to do. (Like editing a cart and adding to an order as needed). Wholesale orders w/o having the ability to edit the order in the admin section (at all), kinda kills the point of the plugin – don’t ya think?

I have to admit though – that this support has actually been much better than the paid support.

Best,
Nathan

Hey Josh,

Unfortunately, with the user switching plugin – carts are actually cookie based, so it doesn’t quite work.

All in all, it’s been quite frustrating. I don’t plan on buying another plugin of yours to try to fix this issue.

I’ll be posting again in the support area and asking for a refund. It simply just doesn’t work well.

Best,
Nathan

Posted on their FB page about the product. “Support” on the website only redirects here:
https://www.facebook.com/VOLKstudio?ref=hl

Looks like that maybe be the case.

Plugin is 100% unusable as it sits.

Anything? Pro Customer here asking for support. 1 week later, it’s still unusable.

That might be the best bet.
It’s a shame that an upgrade in software makes things worse. :/

Best of luck with 3.0 folks. I’ll stick with 2.9.2

Removing functionality is not downgrading? I guess we are all entitled to our opinions.

Is there anyone else that can help me by any chance?

Wait – let me get this right. Because I upgraded – I have to downgrade the rest of it? I’d rather just go back to WP 2.9.

Anyway – I can’t access screen options, because like I said, I can’t click on anything in the right hand side (and the screen options tabby is on the right hand side). So thanks, but that doesn’t overly help.