nassimguita

My apologies, it appears that the progress bar is displayed starting from a minimum page height. Which is great !

I mark the topic as resolved.

Thanks for this plugin,

Nassim

Hi Thomas, don’t worry.

Please note that I have tried to make the quiz into a Samsung device (Android), and in this case, the quiz works well. But when I use an iPhone device (iOS), the problem persists.

Hope this helps you.

Awaiting your feed-back.

Thanks, Nassim

Hi Thomas,

No problem. You and Cris are doing a fantastic Job !

Please tell me if there any update regarding this issue (I’m still facing the problem, even after making the update. LifterLMS version I’m using : 3.16.11).

Thank’s in advance.

Kind regards,
Nassim

Hi Thomas,

Please note that I’m using Astra Pro Theme for my wordpress website.
For Safari/iphone, iOS version : 11.2.6 (15D100).

Thank you in advance.

Kind regards,

Nassim

Hi Thomas,

Thank’s a lot for your replay. Please note that the issue was oddly linked to a specific gmail account. I have changed the email address and now the export works perfectly.

Thank you again for you patience.

I have marked the topic as resolved.

Kindest regards,
Nassim

Hi Thomas,

I’m so confused. I don’t know… The SMTP works fine.

Can I identify any issue with myphpadmin panel and try to found any server issue with my current hosting company (inmotion hosting).

Or

maybe I reach my previous hosting company (hostgator) and I see with them if they can unblock the situation ? Maybe the email is blocked in their server ?

Can you give me your opinion in order to help me to solve this issue ?

Thank you,

Nassim G.

Hi Thomas,

Please find below what I have found in the processors debug file (latest version : 21-01-2018).

Awaiting your update and thank you in advance.

Nassim

01-05-2018 @ 12:41:05 – course data calculation dispatched for course 726
01-05-2018 @ 12:41:06 – course data calculation task called for course 726 (args below)
01-05-2018 @ 12:41:06 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-05-2018 @ 12:41:06 – Array
(
[students] => 4
[progress] => 30.77
[quizzes] => 0
[grade] => 0
)

01-05-2018 @ 12:41:06 – course data calculation completed for course 726
01-05-2018 @ 12:41:06 – course data calculation started for course 726
01-07-2018 @ 00:02:52 – course data calculation dispatched for course 1163
01-07-2018 @ 00:02:52 – course data calculation task called for course 1163 (args below)
01-07-2018 @ 00:02:52 – Array
(
[post_id] => 1163
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:02:52 – Array
(
[students] => 6
[progress] => 154.55
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:02:52 – course data calculation completed for course 1163
01-07-2018 @ 00:02:53 – course data calculation started for course 1163
01-07-2018 @ 00:10:07 – course data calculation dispatched for course 1163
01-07-2018 @ 00:10:08 – course data calculation task called for course 1163 (args below)
01-07-2018 @ 00:10:08 – Array
(
[post_id] => 1163
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:10:08 – Array
(
[students] => 6
[progress] => 154.55
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:10:08 – course data calculation completed for course 1163
01-07-2018 @ 00:10:08 – course data calculation started for course 1163
01-07-2018 @ 00:11:17 – course data calculation dispatched for course 1163
01-07-2018 @ 00:11:18 – course data calculation started for course 1163
01-07-2018 @ 00:11:19 – course data calculation task called for course 1163 (args below)
01-07-2018 @ 00:11:19 – Array
(
[post_id] => 1163
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:11:19 – Array
(
[students] => 6
[progress] => 163.64
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:11:19 – course data calculation completed for course 1163
01-07-2018 @ 00:16:48 – course data calculation dispatched for course 726
01-07-2018 @ 00:16:49 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:16:49 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:16:49 – Array
(
[students] => 4
[progress] => 34.62
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:16:49 – course data calculation completed for course 726
01-07-2018 @ 00:16:49 – course data calculation started for course 726
01-07-2018 @ 00:17:10 – course data calculation dispatched for course 726
01-07-2018 @ 00:17:10 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:17:10 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:17:10 – Array
(
[students] => 4
[progress] => 38.46
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:17:11 – course data calculation completed for course 726
01-07-2018 @ 00:17:11 – course data calculation started for course 726
01-07-2018 @ 00:20:28 – course data calculation dispatched for course 726
01-07-2018 @ 00:20:29 – course data calculation started for course 726
01-07-2018 @ 00:20:29 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:20:29 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:20:29 – Array
(
[students] => 4
[progress] => 42.31
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:20:29 – course data calculation completed for course 726
01-07-2018 @ 00:22:37 – course data calculation dispatched for course 726
01-07-2018 @ 00:22:38 – course data calculation started for course 726
01-07-2018 @ 00:22:38 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:22:38 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:22:38 – Array
(
[students] => 4
[progress] => 42.31
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:22:38 – course data calculation completed for course 726
01-07-2018 @ 00:23:33 – course data calculation dispatched for course 726
01-07-2018 @ 00:23:34 – course data calculation started for course 726
01-07-2018 @ 00:23:34 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:23:34 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:23:34 – Array
(
[students] => 4
[progress] => 46.15
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:23:34 – course data calculation completed for course 726
01-07-2018 @ 00:24:21 – course data calculation dispatched for course 726
01-07-2018 @ 00:24:22 – course data calculation started for course 726
01-07-2018 @ 00:24:23 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:24:23 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:24:23 – Array
(
[students] => 4
[progress] => 50
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:24:23 – course data calculation completed for course 726
01-07-2018 @ 00:25:03 – course data calculation dispatched for course 726
01-07-2018 @ 00:25:04 – course data calculation started for course 726
01-07-2018 @ 00:25:04 – course data calculation task called for course 726 (args below)
01-07-2018 @ 00:25:04 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:25:04 – Array
(
[students] => 4
[progress] => 53.85
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:25:04 – course data calculation completed for course 726
01-07-2018 @ 00:27:12 – course data calculation dispatched for course 68
01-07-2018 @ 00:27:13 – course data calculation started for course 68
01-07-2018 @ 00:27:15 – course data calculation task called for course 68 (args below)
01-07-2018 @ 00:27:15 – Array
(
[post_id] => 68
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:27:15 – Array
(
[students] => 2
[progress] => 140
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:27:15 – course data calculation completed for course 68
01-07-2018 @ 00:28:22 – course data calculation dispatched for course 68
01-07-2018 @ 00:28:23 – course data calculation task called for course 68 (args below)
01-07-2018 @ 00:28:23 – Array
(
[post_id] => 68
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:28:23 – Array
(
[students] => 2
[progress] => 140
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:28:23 – course data calculation completed for course 68
01-07-2018 @ 00:28:23 – course data calculation started for course 68
01-07-2018 @ 00:46:36 – course data calculation dispatched for course 68
01-07-2018 @ 00:46:37 – course data calculation started for course 68
01-07-2018 @ 00:46:37 – course data calculation task called for course 68 (args below)
01-07-2018 @ 00:46:37 – Array
(
[post_id] => 68
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:46:37 – Array
(
[students] => 2
[progress] => 140
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:46:37 – course data calculation completed for course 68
01-07-2018 @ 00:48:08 – course data calculation dispatched for course 68
01-07-2018 @ 00:48:09 – course data calculation task called for course 68 (args below)
01-07-2018 @ 00:48:09 – Array
(
[post_id] => 68
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 00:48:09 – course data calculation started for course 68
01-07-2018 @ 00:48:09 – Array
(
[students] => 2
[progress] => 140
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 00:48:09 – course data calculation completed for course 68
01-07-2018 @ 08:49:23 – course data calculation dispatched for course 726
01-07-2018 @ 08:49:24 – course data calculation started for course 726
01-07-2018 @ 08:49:25 – course data calculation task called for course 726 (args below)
01-07-2018 @ 08:49:25 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 08:49:25 – Array
(
[students] => 4
[progress] => 57.69
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 08:49:25 – course data calculation completed for course 726
01-07-2018 @ 18:28:32 – course data calculation dispatched for course 1264
01-07-2018 @ 18:28:33 – course data calculation task called for course 1264 (args below)
01-07-2018 @ 18:28:33 – Array
(
[post_id] => 1264
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-07-2018 @ 18:28:33 – Array
(
[students] => 2
[progress] => 0
[quizzes] => 0
[grade] => 0
)

01-07-2018 @ 18:28:33 – course data calculation completed for course 1264
01-07-2018 @ 18:28:33 – course data calculation started for course 1264
01-08-2018 @ 17:09:00 – course data calculation triggered for course 720
01-08-2018 @ 17:09:00 – course data calculation scheduled for course 720
01-08-2018 @ 17:09:04 – course data calculation dispatched for course 720
01-08-2018 @ 17:09:05 – course data calculation started for course 720
01-08-2018 @ 17:09:06 – course data calculation task called for course 720 (args below)
01-08-2018 @ 17:09:06 – Array
(
[post_id] => 720
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-08-2018 @ 17:09:06 – Array
(
[students] => 5
[progress] => 81.82
[quizzes] => 0
[grade] => 0
)

01-08-2018 @ 17:09:06 – course data calculation completed for course 720
01-08-2018 @ 17:10:07 – course data calculation dispatched for course 720
01-08-2018 @ 17:10:08 – course data calculation started for course 720
01-08-2018 @ 17:10:08 – course data calculation task called for course 720 (args below)
01-08-2018 @ 17:10:08 – Array
(
[post_id] => 720
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-08-2018 @ 17:10:08 – Array
(
[students] => 5
[progress] => 81.82
[quizzes] => 0
[grade] => 0
)

01-08-2018 @ 17:10:08 – course data calculation completed for course 720
01-12-2018 @ 21:39:19 – course data calculation dispatched for course 726
01-12-2018 @ 21:39:20 – course data calculation started for course 726
01-12-2018 @ 21:39:20 – course data calculation task called for course 726 (args below)
01-12-2018 @ 21:39:20 – Array
(
[post_id] => 726
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-12-2018 @ 21:39:20 – Array
(
[students] => 4
[progress] => 61.54
[quizzes] => 0
[grade] => 0
)

01-12-2018 @ 21:39:20 – course data calculation completed for course 726
01-17-2018 @ 12:09:56 – csv generation triggered for table Courses
01-17-2018 @ 12:09:56 – csv generation scheduled for table Courses
01-17-2018 @ 12:10:30 – csv generation dispatched for table Courses
01-17-2018 @ 12:10:31 – csv generation started for table Courses
01-17-2018 @ 12:10:44 – csv generation task started for table LLMS_Table_Courses
01-17-2018 @ 12:10:44 – Array
(
[_processor] => Array
(
[file] => /home/pharma52/learnaxiom.com/wp-content/uploads/llms-tmp/llms-courses_export_2018-01-17.csv
[handler] => LLMS_Table_Courses
[user_id] => 1
)

[page] => 1
[order] => ASC
[orderby] => title
[filter] => any
[filterby] => instructor
[search] =>
[per_page] => 250
)

01-17-2018 @ 12:10:44 – csv generation task started for table LLMS_Table_Courses
01-17-2018 @ 12:10:44 – Array
(
[_processor] => Array
(
[file] => /home/pharma52/learnaxiom.com/wp-content/uploads/llms-tmp/llms-courses_export_2018-01-17.csv
[handler] => LLMS_Table_Courses
[user_id] => 1
)

[page] => 2
[order] => ASC
[orderby] => title
[filter] => any
[filterby] => instructor
[search] =>
[per_page] => 250
)

01-21-2018 @ 22:47:55 – course data calculation dispatched for course 720
01-21-2018 @ 22:47:56 – course data calculation started for course 720
01-21-2018 @ 22:47:56 – course data calculation task called for course 720 (args below)
01-21-2018 @ 22:47:56 – Array
(
[post_id] => 720
[statuses] => Array
(
[0] => enrolled
)

[page] => 1
[per_page] => 100
)

01-21-2018 @ 22:47:56 – Array
(
[students] => 5
[progress] => 90.91
[quizzes] => 0
[grade] => 0
)

01-21-2018 @ 22:47:56 – course data calculation completed for course 720

Hi Thomas,

I will get LifterLMS (Universe or infinite bundle) in the next few days.

But in the meantime, please consider that the CSV export (courses section) works. I just noticed that there is 2 type of CSV export (Students and Courses). So for the Course section it works, but I’m still facing the issue with Students section (the Button “Export” is clear and this message is displayed “The export is being generated”, and nothing happens when I click on the button).

Please note that I have worked with my hosting company (Inmotion hosting) and they don’t found any misconfiguration into the SMTP. The proof is that the courses export works fine.

Awaiting for your feed-back,

Thanks,
Nassim

Hi Thomas,

Can I send to you the credentials of my test website into [email protected] or another email address to see what happens ?

Thanks,

Nassim

Hi LifterLMS team,

Any update please ?

Kindest regards,

Nassim

Hi Thomas,

I have followed your instructions and I found those lines in the “notifications” log (01/01/2018) (please see below). I found nothing abnormal in the “processors” log (05/01/2018).

FYI, I had an issue with the SMTP configuration due to a migration from a web host company to another and I have run the export when the SMTP configuration was wrong.

In the meantime, I made the needed modifications regarding the SMTP configuration. But now, when I try to generate a new report, nothing happens… beside the button “EXPORT”, a message “The export is being generated.” is displayed and I can not click on the button.

I hope those informations helps you.

Kindest regards,

Nassim

01-01-2018 @ 11:00:54 – Queuing email notification ID #196
01-01-2018 @ 11:00:54 – Dispatching llms_notification_processor_email
01-01-2018 @ 11:00:55 – sending email notification ID #180
01-01-2018 @ 11:00:58 – error sending email notification ID #180
01-01-2018 @ 11:00:58 – sending email notification ID #196
01-01-2018 @ 11:01:04 – error sending email notification ID #196
01-01-2018 @ 11:01:04 – Processing for llms_notification_processor_email finished
01-01-2018 @ 14:39:13 – Queuing email notification ID #197
01-01-2018 @ 14:39:13 – Queuing email notification ID #198
01-01-2018 @ 14:39:13 – Dispatching llms_notification_processor_email
01-01-2018 @ 14:39:16 – sending email notification ID #197
01-01-2018 @ 14:39:19 – error sending email notification ID #197
01-01-2018 @ 14:39:19 – sending email notification ID #198
01-01-2018 @ 14:39:25 – error sending email notification ID #198
01-01-2018 @ 14:39:25 – Processing for llms_notification_processor_email finished
01-01-2018 @ 14:50:33 – Queuing email notification ID #201
01-01-2018 @ 14:50:33 – Dispatching llms_notification_processor_email
01-01-2018 @ 14:50:38 – sending email notification ID #201
01-01-2018 @ 14:50:40 – error sending email notification ID #201
01-01-2018 @ 14:50:40 – Processing for llms_notification_processor_email finished
01-01-2018 @ 14:55:24 – Queuing email notification ID #202
01-01-2018 @ 14:55:24 – Queuing email notification ID #203
01-01-2018 @ 14:55:24 – Dispatching llms_notification_processor_email
01-01-2018 @ 14:55:27 – sending email notification ID #202
01-01-2018 @ 14:55:29 – error sending email notification ID #202
01-01-2018 @ 14:55:29 – sending email notification ID #203
01-01-2018 @ 14:55:35 – error sending email notification ID #203
01-01-2018 @ 14:55:35 – Processing for llms_notification_processor_email finished
01-01-2018 @ 15:13:42 – Queuing email notification ID #207
01-01-2018 @ 15:13:42 – Dispatching llms_notification_processor_email
01-01-2018 @ 15:13:44 – sending email notification ID #207
01-01-2018 @ 15:13:46 – error sending email notification ID #207
01-01-2018 @ 15:13:46 – Processing for llms_notification_processor_email finished
01-01-2018 @ 15:14:19 – Queuing email notification ID #208
01-01-2018 @ 15:14:19 – Queuing email notification ID #209
01-01-2018 @ 15:14:19 – Dispatching llms_notification_processor_email
01-01-2018 @ 15:14:20 – sending email notification ID #208
01-01-2018 @ 15:14:23 – error sending email notification ID #208
01-01-2018 @ 15:14:23 – sending email notification ID #209
01-01-2018 @ 15:14:29 – error sending email notification ID #209
01-01-2018 @ 15:14:29 – Processing for llms_notification_processor_email finished

Hi Thomas, and thanks for your feed-back.

Please note that I have contacted my webhost (Inmotion hosting) and they have identified an error in the errors logs. Please see below the error message :

[10-Oct-2017 15:01:28 UTC] PHP Fatal error: Uncaught Error: Class ‘LLMS_Admin_Notices’ not found in /home3/nassim/learnaxiom.com/wp-content/plugins/lifterlms/includes/functions/llms.functions.updates.php:949
Stack trace:
#6 /home3/nassim/learnaxiom.com/wp-cron.php(117): do_action_ref_ in /home3/nassim/learnaxiom.com/wp-content/plugins/lifterlms/includes/functions/llms.functions.updates.php on line 949

Besides, please note that I have added the code : define( ‘LLMS_PROCESSORS_DEBUG’, true ); in the wp-config.php file but nothing happens.

Finally, they told me that they will also contact you for this issue.

Awaiting for your feed-back.

Thank you,

Nassim Guita

Hi Thomas,

Great ! It works perfectly. I close the topic.

Thank you !

NG

Hi Chris,

Thanks for your feedback.

In fact, I had an issue with the SMTP configuration due to a migration from a web host company to another.

I fixed the issue. But now, when I try to generate a new report, nothing happens … beside the button “EXPORT”, a message “The export is being generated.” is displayed and I can not click into the button.

The report should be generated as many time as we want, no ?

How can I fix this?

Thank you,

Nassim