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Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Unable to logout from the website

Thread Starter Alexandre
(@nasmi3)

7 years, 4 months ago

@cdotm , @ultimatemembersupport
I might have found something !

Does your log-out page have a parent page ? If so try to have it un-parented.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Unable to logout from the website
Thread Starter Alexandre
(@nasmi3)

7 years, 4 months ago
Hello,
I had to wait 24 hours in order to be sure that the logs will be complete.

Here is what mw browser’s console say :
```
[Violation] Added non-passive event listener to a scroll-blocking 'wheel' event. Consider marking event handler as 'passive' to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
Linked with JQuery
Same error with the "touchstart" event
```
With the server web log :
```
78.___.163.168 ____.fr - [04/Nov/2017:18:49:11 +0100] "GET /user/logout/ HTTP/1.1" 302 27 "https://____.fr/wp-admin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
78.___.163.168 ____.fr - [04/Nov/2017:18:49:18 +0100] "GET /user/ HTTP/1.1" 302 27 "https://____.fr/wp-admin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
78.___.163.168 ____.fr - [04/Nov/2017:18:49:21 +0100] "GET /user/nasmi3/ HTTP/1.1" 200 14741 "https://____.fr/wp-admin/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36"
```
And with yesterday’s error log :
[Fri Nov 03 22:45:42 2017] [error] [client 91.___.248.253] [host ____.fr] client denied by server configuration: /homez.66/_____/www/.user.ini, referer: https://____.fr/.user.ini

Regards.
Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Unable to logout from the website

Thread Starter Alexandre
(@nasmi3)

7 years, 4 months ago

Hi @rexwilliamson,

Unfortunately, the bug appears even if UM is the only active plugin. I think that the problem comes from the plugin itself.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Unable to logout from the website

Thread Starter Alexandre
(@nasmi3)

7 years, 4 months ago

Hello @ultimatemembersupport

Even with the cache deleted and no caching plugin with the Twenty Seventeen theme activated nothing changes, it continues to redirect me to my profile page.

I really like your plug-in and our users love to have some private sections on the website just for them so I don’t want to deactivate it.

Thanks for your quick answer !

Regards.

Forum: Plugins
In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Unable to logout from the website

Thread Starter Alexandre
(@nasmi3)

7 years, 4 months ago

Did you find the exact origin of the problem ?
I mean which part of the plug-in was responsible for that.
I don’t have any extension installed for Ultimate Member and the problem occurs even with the base plug-in only…

Viewing 5 replies - 1 through 5 (of 5 total)