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  • Thread Starter nairbo

    (@nairbo)

    Thank you for your reply. After a few days it finally validated the domain. No idea why it wouldn’t do anything. Suddenly it decided to validate after way too many attempts.

    My next step was to authenticate, via DNS etc., since that is the preferred way to send. I set that all up, and it verified okay. But then I got “paused” due to high bounce rate after sending my first batch. So, went back to just using the validated domain to email.

    Thread Starter nairbo

    (@nairbo)

    Thanks, krisjl!

    I went over settings too many times, and never noticed this setting. What is interesting is that I was told these used to work (new to supporting their website). But, now that I have checked the “support HTML tags” and added <p> tags, the emails are working again. So, I have no idea if they were working or not previously, or if someone removed the HTML tags or what. But, I will at least get them going for WLM.

    Thanks again for your help!

    Thread Starter nairbo

    (@nairbo)

    Thanks for the reply, krisjl!

    I’m not aware of using any other WLM editor. I go to settings>email settings and use their templates for entering text. This used to work as is, but for some reason has stopped recently (not exactly sure when it stopped, as I was just notified). I have also loaded an email plugin for testing and it acts the same way, when entering text into their test email box, all paragraphs are concatenated.

    I’ve viewed emails sent in both Thunderbird and Gmail.

    Thread Starter nairbo

    (@nairbo)

    Argh! My fault. Sorry. Your link provided me with the information needed to get it working correctly.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)