Hi @t-p thanks so much for taking the time to answer! I have already tried two different computers (windows and mac) and two different browsers (chrome and firefox), in two different places (work and home). I’ve cleared the cache on my page plugins and my browser and refreshed the page multiple times. I’m not quite sure how to check my host’s cache, but this has been an ongoing problem for months, so I imagine it’s not that.
Unfortunately the developer of my theme no longer offers support, which is why I came here. I didn’t realize this forum was only for official wordpress themes, I apologize. I was just hoping to avoid having to purchase another theme due to this issue!
Best,
Nicole