MySiteApp

Customer had indicated that issue had been solved.

Hello Eric,

As per our ticketing correspondence, please kindly reply to the ticket with: “what kind of device you are using and the operating system (Android and or iOS)”. On our testing devices, everything works well..

As per the menue and the design, we will enable some kind customization soon but right now thats the app structure.

Waiting to get your ticket reply.

Hello Mathew123,

Right now, a user can not change or update the tab menues (Pages, categories etc….)
However, you can instruct us on [email protected] and we will consider that on a “per-case” basis.

Thanks
The UppSite team

We did the installation process on behalf of oyjaydesigner and all works fine now.
We did not have any problem throughout the process.

Thanks and regards
The UppSite team

Hello CreativeWP,

Thanks for your call,

Right now we support YouTube as a major format. Vimeo and other formats are about to be supported soon.

Thanks and feel free to email us at [email protected] for further assistance.

The UppSite team

Hello kletskater and oyjaydesigner,

Your issues seem like a known bug that could be fixed locally for your case, and is already sorted out on our end. It is about to be included in the next release of UppSite.

So in order for us to fix it locally for you, will you be able to send us your URL’s to [email protected]? We will instruct you there as for the right solution.

Thanks and regards,
The UppSite team

Thanks yoramzara for your insight. As discussed over the phone, we are testing it and will get back to you ASAP.
Regards,
The UppSite team

Thanks Josh, for your assistance in solving this issue.

Sochima, could you please remove our file from the FTP and try access your site again? If you still encounter any problem please let us know at [email protected]

A screen capture that shows the error you got would really help us as well.
I am looking forward to hearing from you.

Hello there,
We have released a new version to our plugin few hours ago that shall solve the above loop. Would you please double check your plugin again and contact us if you experience more problems? You are welcome to send us an Email to [email protected] and we will take it from there.
Thanks and regards,
The UppSite team

Hello there,
See the above messages. We WOULD LOVE to sort that out ASAP (although you could have solved it from your dashboard). Geaugaterri (your user name here) does not bring anything on our back-end, so please send us NOW an email to [email protected] and within 2 minutes we will disable your page. You were offered that option 3 weeks ago, seems like you choose to ignore that. Its very hard for us to iron that issue without your name as appeared on your UppSIte records.

Thanks and waiting your mail (or alternatively your message here with your URL or email address — so we can find you on our records).

You can always drop us a message also on our chat support hot line at https://www.uppsite.com or even at my private email [email protected].

Hello gipic,
Thanks for your note.

Would you please let us know the following?
1) Your URL.
2) Your Jetpack version

Please send them both to [email protected] so a ticket will be automatically open to sort out your issue asap.
Thanks again for your note.
The UppSite team

Guys stay tuned to Version 5, to be released any day now with some more functionality and customer post features.

Customer asked us (the UppSite team) to resolve the issue.

Hello,

Sorry for the inconvenience. Could you please send an Email to [email protected] and I will take care of your query immediately.

Thanks
The UppSite support team

Issue is dealt with directly with the user. Will be fixed in the next product release. User will be personally updated upon the new release as a VIP user. Was offered a personal assistance to resolve the issue.