myntillae

I am trying to create a new (first) popup.

Hello, following up on this. The posts in the list seem to just get stuck and don’t refresh like they should. They used to update daily, and now they get stuck for weeks.

I’ve tried manually clearing the cache through the plugin settings, but is there a way to adjust the settings so it will refresh daily manually. I have caching turned on for every minute, but it still seems to get stuck somehow unless I manually clear the cache.

• This reply was modified 1 year, 6 months ago by myntillae.

I also manually cleared the cache directly through the plugin, and that seemed to help, however, I noticed that it’s pulling up the error of ‘Sorry, no data to display.’ Is that because I set the log limit to 7 days? I realized that might’ve been a mistake. Oops.

Hi, pardon my delay. I didn’t get the email notification about your response. Here’s the debug information:

Plugin Configuration

Performance Nag: Dismissed

Log Limit: Yes, keep data for 7 days

Log Views From: Everyone

Data Caching: Yes, 1 minute

Data Sampling: No

External object cache: No

WPP_CACHE_VIEWS: Yes

System Info

PHP version: 8.0.28

PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, ldap, exif, mysqlnd, PDO, pgsql, Phar, posix, pspell, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, pdo_pgsql, pdo_sqlite, xmlreader

Database version: 10.2.44-MariaDB

InnoDB availability: YES

WordPress version: 6.2.2

Multisite: No

Active plugins: Ads by datafeedr.com 1.1.3, Advanced Ads 1.43.0, Advanced Ads – Google AdSense In-feed Placement 1.1.3, Advanced Custom Fields 6.1.6, Advanced Excerpt 4.4.0, Advanced Post Types Order 4.8, All-in-One WP Migration 7.74, All in One SEO 4.3.7, Anti-Spam by CleanTalk 6.9.2, Bulk Content Creator 1000.2.1, Categories Images 3.0.1, Category Order and Taxonomy Terms Order 1.7.5, Charitable 1.7.0.11, Charitable - Braintree 1.0.5, Charitable - Recurring Donations 1.2.21, Charitable - Spam Blocker 1.1.0 (beta), Classic Editor 1.6.3, Classic Widgets 0.3, Co-Authors Plus 3.5.10, Custom Post Type UI 1.13.5, Custom Sidebars 3.36, Edit Author Slug 1.8.4, Error Log Monitor 1.7.5, Featured Image Via URL 0.1, Gravity Forms 2.7.6, Gravity Forms iContact Add-On 1.5, Gravity Forms PayPal Standard Add-On 3.5, Health Check & Troubleshooting 1.6.0, Increase Maximum Upload File Size 2.0.4, Insert Post Ads 1.3.2, iThemes Sync 2.1.13, Meridian Mobile App API 1.2.2, Minimal Coming Soon & Maintenance Mode 2.36, Page Links To 3.3.6, Perfect Pullquotes 1.7.5, Really Simple SSL 7.0.1, Redirection 5.3.10, Redis Object Cache 2.4.1, Regenerate Thumbnails 3.1.5, Relevanssi 4.20.0, Remove XMLRPC Pingback Ping 1.5, Search & Filter Pro 2.5.14, Smush Pro 3.12.6, Super RSS Reader 4.9, TablePress 2.1.3, Team Members 5.3.0, TranslatePress - Multilingual 2.5.3, UpdraftPlus - Backup/Restore 2.22.25.1, WordPress Ad Widget 2.20.0, WordPress Popular Posts 6.1.1, WP-Optimize - Clean, Compress, Cache 3.2.15, WP Custom Admin Interface 7.29, WP HTML Author Bio 1.2.0, WPMU DEV Dashboard 4.11.18, WPS Hide Login 1.9.8, WP Super Cache 1.9.4

Theme: Meridian Child (1.0.0) by Steve Moon

Thanks for the feedback. I figured it was incompatibility with Gravity Forms.

I’ll keep that other plugin in mind for the future. Right now the workaround solution for the site I shared is fine for now. But I often like to use that on other sites, so I’ll remember there’s that option. I didn’t even realize you guys have a premium plugin.

I set up a duplicate page with what we have, but with the Divi Popups:
https://careforlife.org/expeditions-test/

The two application buttons at the top are supposed to pull up the two different Gravity Forms forms in the popups. They’re in there in editing mode, but in normal view mode they’re just showing up blank. Seems to be a bug I’ve seen on different sites, so I’m pretty sure this isn’t site specific since deactivating plugins didn’t make a difference before from what I remember.

Hi Rohit,

Because of the delay in response, I ended up having to create new pages with the Gravity Forms embedded so we could promote the page for a campaign. But it is a problem I have come across a lot. I’ll have Gravity Forms embedded in the Divi Popup, but when you click to view the popup, only the GF shortcode is visible and not the actual form. Seems to be a bug in the plugin. I can set it up again on another page if you want to view and debug the issue.

I still have never heard a reply about this issue. It seems unfortunate because this plugin is so great other than this bug. I like using the popups for Gravity Forms to keep some pages simpler, if needed.

Thank you! I send a message to Meta support to figure out the connection issue. I’ll circle back if they can’t resolve it.

Nevermind, I figured this out by adding some mobile css for the following style:

.mysticky-welcomebar-apper.et_fixed_nav #main-header {
top: 110.3906px !important;
}

Thank you!

I ended up just creating a widget and then writing some PHP code to into the template where the feed is pulled from. Seems to be working okay.

Oh, I was saying that the caching plugin wasn’t even active when we started noticing the problem. Even when I deactivated it again it still won’t display any data, so I’m not sure if it’s really that that’s causing the issue. We had the caching plugin active for a lot of years and it never conflicted with the WPP PHP code before, just all of the sudden it stopped working.

The sidebar option does work, I just need to figure out how to get that to work in the PHP template. I’m not a PHP coding expert, but I’ll figure it out.

I had the WP Super Cache plugin deactivated before we even realized that the feed wasn’t working, and activating it didn’t make any difference. Thought I would throw that out there in case it’s relevant information.

Thanks Hector! Here’s the debug information:

Plugin Configuration
Performance Nag: Remind me later

Log Limit: No

Log Views From: Everyone

Data Caching: Yes, 1 minute

Data Sampling: No

External object cache: No

WPP_CACHE_VIEWS: No

System Info
PHP version: 7.2.21

PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, litespeed, bcmath, bz2, ctype, curl, dba, dom, enchant, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, json, ldap, exif, mysqlnd, odbc, PDO, pgsql, Phar, posix, pspell, shmop, SimpleXML, soap, sockets, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlwriter, xsl, zip, mysqli, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, wddx, xmlreader, xmlrpc, SourceGuardian, ionCube Loader, Zend OPcache

Database version: 10.2.26-MariaDB

InnoDB availability: YES

WordPress version: 5.4.2

Multisite: No

Active plugins: AdSense In-feed Placement for WordPress 1.1.1, Advanced Ads 1.20.2, Advanced Custom Fields 5.9.1, Advanced Post Types Order 4.3.8.3, Ajax Load More 5.3.8, All In One SEO Pack 3.7.1, Blackhole for Bad Bots 2.9.1, Bulk Content Creator 1000.2.1, Catch IDs 2.1, Categories Images 3.0.1, Category Order and Taxonomy Terms Order 1.5.7.3, Co-Authors Plus 3.4.3, Custom Post Type UI 1.7.4, Download Monitor 4.4.4, Download Monitor – Gravity Forms Extension 4.0.1, Edit Author Slug 1.7.0, EWWW Image Optimizer 5.7.1, Gravity Forms 2.4.20, Gravity Forms iContact Add-On 1.5, Gravity Forms PayPal Standard Add-On 3.4, Gravity Forms User Registration Add-On 4.6, Heartbeat Control by WP Rocket 2.0, iThemes Sync 2.1.7, Meridian Mobile App API 1.1.1, Page Links To 3.3.4, Popup Maker 1.12.0, Popup Maker – Exit Intent Popups 1.4.0, Really Simple SSL 3.3.5, Redirection 4.8, Regenerate Thumbnails 3.1.3, Relevanssi 4.8.3, Remove XMLRPC Pingback Ping 1.3, Safe Redirect Manager 1.9.3, Scheduled Post Trigger 3.0, Search & Filter Pro 2.5.1, UpdraftPlus – Backup/Restore 2.16.29.1, WordPress Importer 0.7, WordPress Popular Posts 5.2.4, WP All Import 3.5.6, WP Downgrade | Specific Core Version 1.2.2, WP HTML Author Bio 1.2.0, WP Super Cache 1.7.1

Theme: () by

Thank you! The issue was the jquery conflict. I had the polaroid option selected already, so it was definitely a jquery conflict. I adjusted some settings and all is working correctly now. Thanks for your help!