mynameisme

Thank you! That worked.

But I don’t have Elementor activated (you said to regenerate all aspects file and data in Elementor > Tools). (I used Thrive Architect – I have a standalone product of Architect before they combined it with Thrive Themes). Is this an important step?

The website is: https://www.teachershortcuts.com

• This reply was modified 2 years, 2 months ago by mynameisme.

I think I’ve finally got most of it figured out. So all is okay now.

Yes, but I only have a total of four email addresses, so it’s not very helpful when testing. I ended up deleting all the data inside my cpanel, etc, as I’ve seen other people state in other posts in this forum.

Many Woocommerce users would appreciate it if it was simple to do inside of the WordPress dashboard.

I also have “spam customers”(? robots) signing up for accounts. I’m guessing that they are registering on “My Account” page as well. Can something be done to prevent this (ex. would a Captcha work?). The other idea would perhaps be that when a customer registers on the “My Account” page, that he/she must then check their inbox to click a link which verifies that it is a real person. HOWEVER, IN SAYING THIS, I don’t want a customer who is registering for the first time to do a purchase to have to do this (when there are items in the cart and the customer is in the process of checking out), as it will interfere with the sale and cause loss of sales.

I agree. This needs to be made much easier. I’ve used programs like Amember, and it’s not that hard to delete customers.

did all the steps above and still doens’t get rid of the customers

• This reply was modified 3 years, 8 months ago by mynameisme.

Ignore my question. I just figured it out. It is because the Meta was checked in the Thrive theme builder.

• This reply was modified 4 years, 1 month ago by mynameisme.

So far, I am only using Paypal as the method of payment, but plan to add other options.

Okay, it completed once I checked both virtual and downloadable Strange that that would be required, but it seems to have solved that problem.

I read a WC document on editing the emails a bit, but I’m not sure how to do it still. All I want to add is my customer support email address if they run into any problems after their order. Can you advise me how to do this?

Thanks in advance!

Oh, wait a minute I’m going to try what I found on another forum post as my product is digital:

“Sorry for the trouble there. When an order is placed and paid for, it is set to “processing.” The idea is now that order has been paid for, the store owner will need to ship it, or do something else with it and then change the status to completed.

For digital products, you can set them to be both downloadable and virtual. When they are both set, paid order will automatically be marked completed.

virtual and downloadable”

Okay, so I tried it again after making the changes. Now, in the Dashboard, it says that it is Processing, but the Order does not complete. The money is showing up in my Paypal account for the test order. So how do I get the order to complete?

I have set it up (and plan to keep it that way) that the customer has to login to get his/her download.

Also, is there a way to edit the emails to add my support email if the customer has problems or questions?

Hi, thank you. Yes, everything was set up as indicated in the document you referenced.

I do have this validation error that I see: Validation error: PayPal IPN response from a different email address (theemailaddress.com). Order status changed from Pending payment to On hold.

How do I deal with this? I have four different emails that I can use to accept payments through Paypal.

This is probably what is causing the error, but I don’t know what to do….

Could I see the instructions on how to set up this plugin before I buy it?

By any chance, could it be because my Paypal API Credentials had not been filled in within the Dashboard before I did the test purchase?