mybigfatmouth18

All of them? there’s WP admin, wp-includes, wp content and some random things index.php license.text wp-login.php and a bunch more php files?

If I download WordPress on my computer, THEN what do I do with it? How do I get it into my go daddy file manager?

James,

Thanks for your patience and kind help.
How do I download WP again?
Seriously what do you mean by delete then replace my core files?
What are my core files?
How do I delete them?
How do I replace them?
All in my FTP file manager?

There are way too many files and I don’t know which is which.

I am extremely reluctant to do any of this as I am afraid of losing my content.

You’ve lost me now.

They seem to be in both.

There’s a folder called plugins.HOLD

What does that mean?

It’s not just that they are hidden from the dashboard, none of them are working.

I can log in through go daddy to my folders. I renamed the folder and then un renamed it and that didn’t work.

my current theme is 2014 so should I bother changing that?

I’m VERY frustrated and I appreciate that you are a volunteer, but now I don’t have a functional website and I really think WP should offer some other help.

Vicki

What do you mean RE-sET the plugins folder?

How would I even go about trying to do any of this?
I am completely at a loss.

1. I’m using 2014.

2. Even if I went to my file manager and got my FTP login details, THEN WHAT?

3. NO CLUE

4. ALSO NO CLUE

Why doesn’t WP have support to explain things to people that don’t understand what the forum moderator is suggesting.

I appreciate that someone is writing to me, but that doesn’t provide me the support that I need.

Thanks for answering. hate to say it but everything you are suggesting is way over my head. You might as wel be speaking in Russian to me.

1.What is the default theme?
2. Would I have to go to my host godaddy, to got to the FTP. to It says that it could be dangerous toreset the plugins folder
3.How would I re-upload all files and folders?
4. What do you mean by a fresh download of WordPress? Would I put that on my computer? I just do everything through wordpress.

I’m about to cry now.

I’m a drag and drop WP user. I don’t know how to use a plugins folder, or what that even means. C-panel? OVER MY HEAD. FTP, I know what it means, but not in relation to what I am doing….That answer your question?

(smiling through the pain)
VIcki

I’m trying to delete/deactivate plugins as a remedy, but I get THIS:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache Server at vickiwinters.com Port 80