mxnewengland

Hi sorry for the delay in updating you all.

The issue was not resolved yet but I received this info from godaddy premium wordpress support:

“I reviewed your WordPress website mxnewengland.com and I was able to duplicate the issue with the resources spike.

Therefore I recommend you to consider upgrading to a bigger package.”

Still working to verify this is in fact the issue.

Hi,

I’ve spent a few hours working on plugin conflict testing. Unfortunately It doesn’t seem to have provided any concrete information.

I started by deactivating all plugins except WooCommerce.
Then I opened up the current resource usage page and navigated several pages in the wordpress dashboard (permalinks, apperances, marketing, analytics, products, and plugins)

I noted no usage limits or faults at this time.

I then started activating plugins one by one, leaving the plugins that did not have a negative affect on resource usage active, and deactivating those which caused faults.
I identified conflicts with about 9 plugins.

This is when things got confusing. When I was reaching the end of the plugins list to test, I randomly started getting faults. I figured I made an error thinking the previously activated plugin was good when it wasn’t so I re tested. I made it back about 4 “good” plugins before the errors went away.

Once things got confusing I decided to start over, testing again but leaving all plugins deactivated except for the one I was testing. With this method I only had bad results with one plugin, the WP file manager. After completing the testing I went back to double check the Wp file manager plugin. This time it tested fine.

From there I reactivated all plugins and the site hit limit on physical memory and I/O usage. AS well as 12 PMemF faults.

With all plugins except WooCommerce active the site has no issues when I navigate dashboard pages. Though this test seems inconclusive since I can not navigate the Analytics or Products pages with the WooCommerce plugin deactivated. It always seems to be one of these two pages I navigate to that causes the usage issues and faults.

With all plugins active I cna navigate all dashboard pages with exception of WooCommerce pages: Products, Analytics, Marketing. Immediately bring I/O usage spikes, PMemF faults and ocassionally return a 404 Page Not Found error.

• This reply was modified 4 years, 2 months ago by mxnewengland.

Hi thanks for your reply,

The Query Monitor was installed by the theme support agent so I assume they already checked that? I’m not familiar at all with the plugin but if you can tell me how to look for flagged excessively slow DB queries I will certainly give it a double check.

I do not have a local hosting environment but can work on adding one if it is 100% necessary to troubleshoot this issue.