MULTIDOTS Inc

Hello Christian,

Here is the quick fix for this. You can add the below code in commenting-feature/admin/assets/css/commenting-block-admin.css

body:not(.commentOn) #md-comments-suggestions-parent {
    width: auto;
    margin-right: 45px;
}

We will update this code in our upcoming release.

• This reply was modified 2 years, 2 months ago by MULTIDOTS Inc.

Thanks, Christian for reporting. We are reviewing your feedback and will get back to you soon.

Hi @hnigam,

We apologize for the inconvenience with the plugin Error.

We could not regenerate this error. So I request you can create a support ticket on the Multicollab website and contact us form

So If required, then we will schedule a call with you and try to fix this issue.

I hope it sounds good to you.

Thank you,

• This reply was modified 2 years, 3 months ago by MULTIDOTS Inc.

Hello Michale,

We tested the issue with the latest Firefox and Grammarly versions, but could not regenerate this.

If possible can you please provide more details about your WordPress system Details?

Hello mlbrgl

First of all sorry for delay reply. Yes you can delete comments in the free version. But the user can delete his own comment. Users can only resolve and share other users’ comments.

Can you please confirm that you can not delete your own comments?

Thanks!

Hello @jdembowski We apologize for this and we respect your comment now onwards we will keep in mind these things.

@mechafairy, Our team has checked this issue with all the given details but unfortunately, we could not regenerate it I request to you please check with your development team if any js or anything that is a conflict with this.

Hello @hnigam,

Hope you are set now and still require any help you can ask for this detail in premium support of Multicollab.

Hello @mechafairy

That is not the issue our technical team has already checked with WordPress 5.9.3 and it’s working fine. can you provide us with more details like

1) What is your PHP version?
2) Are you using any custom theme? If yes, please provide the details.
3) Are you using any plugins like publishpress, newspack, or similar like that?

Hello @ss4848,

Thanks for showing interest in Multicollab Plugin.

Yes, In Multicollab Pro version you have a suggestion edits and approve feature. please check this link https://www.multicollab.com/pricing/ for more details.

Hello @hnigam,

Thank you for reaching out.!

Right now You need to Enable Suggestion edit for each page/post. We will keep this in our future roadmap and update you once will ready with this feature.

Hello @valuemyask

We have checked your case, Comments are not disappeared when you suddenly publish a post and then switch back to draft. At that time Multicollab Plugin will work properly.

The root cause of your issue is that you are using Gutenberg but your author is not using Gutenberg so when your author access a post and updates anything at that time WordPress considers 0 comments because Multicollab is compatible with Gutenberg only.??When you check the Updated post by the author again you feel that your comments are disappearing because WordPress has stored the latest copy which is edited by the author.

We will add this in our future roadmap but at this moment the only solution is you need to use Gutenberg editor for an author as well.

Sure @valuemyask, I will check this case and get back to you.

hello @valuemyask,

We are saving comments on draft mode so if some comments are not properly saved by saving a draft or in Auto save mode they will not appear on page. You can use the info board feature as a reminder(From multicollab plugin’s setting tab) that how many comments are still pending to save. This feature will indicate when you add any new comments and if it’s not saved.

hello @valuemyask

You can check it in your revision and if your revision has stored comments properly you can get back it from the revision.

Hello @ameeker,

Thanks for showing interest. Right now plugin would be working with WordPress standard roles and permission. In our future road map, we will try to include this feature.

Let me know if you would like to change anything in this.

Thanks,