mukape

1- 1st point regarding the email: actually yes i have the email, but i need to clear that i have set some conditions for email/notifications received for every form, which means emails received from a form will be distributed on more than one email, and this will not help me at all!
what if i need to estimate this form or page performance for a long period like 1yr, or this yr. compared with last yr. – a lot of matters cannot be explained specially when i know that all the submissions will be kept in the form backend forever. you got my point?

2- Yes, submissions retention is set to forever

3- Submissions missed from all the forms, not only on one website, its missed on all the websites I have – like 25 websites which been hosted on different hosts between AWS LightSail and AWS cPanel on ec2

that’s why i thought you have some update on 25th Sep. before or after maybe causes this to happen as it is on all my websites, not on a specific website or form
I have checked you plugin update changelog before submitting this ticket, kindly advise if there were any previous updates from your side can cause this, and how we can get our submissions back, how to prevent this from happening again.

no one has responded to me, only the chat support and nothing fixed!
even i tried to help the support agent who was talking, i gave him screenshots from the plugin settings and the group related to my ticket, he didn’t finish anything
and my ticket still no one replied, not resolved
https://imgur.com/TBtfslC

Hello,

What about the plugin update? it still last updated 10 months ago!!!!
you will not update the plugin?
Kindly update the plugin so we can use it.

Hello, why no one responding?

Kindly check with your team if i can get a reply on my email now, it will be better as i need to decide urgent

1st I didn’t said custom fields, i said custom taxonomy
2nd I have sent 2 emails email but no response

Dear Kris,

What should I do if I need to update the plugin? the fix should be included in the plugin update, not an external link.

Kindly advise regarding the plugin update

Ticket submitted, no one replied!

Hello,

There is no option to add this feature as optional to users? and they can choose whether to export products with or without these columns?

Logically, we added these taxonomies because its important and related to the products, which requires it to be migrated from a website to another.

kindly let me know if there is any plan or there is someway to fix that!

Ticket submitted, but no one replied yet
kindly let me know why the taxonomies made with acf isn’t included in the products csv?, it should be included in the file or not?

I still cannot update the plugin, why no one is responding!!

Kindly let me know if the pro version will be stable and supporting Elementor or not. so i can purchase?
or later, the pro version will not support Elementor??

but you’re already supporting Elementor in the pro version!

For the free version, when it will be fixed for the free version?
I cannot use it? is there any snippet to force it to work until it fixed?

Hello,
we still waiting for the release that will be compatible with WooCommerce Product Add-ons as you mentioned it will be in the next release

is there any updates?
can you tell me when the next release should be?