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Forum Replies Created
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Forum: Plugins
In reply to: [Export and Import Users and Customers] Exported CSV File Is EmptyHi @idumlupinar,
The plugin is tested OK with WP 4.9.6. Could you please check whether you have not selected any roles that are not available. Please try exporting with All roles in the settings.
If problem persists, kindly reach us via support link here so that we can check the issue further in your site.
Hi @joyryde,
We cannot see our plugin installed in your site. We checked in our testing site running WooCommerce Version 3.4.2 and are unable to replicate the issue as it is working correctly. Could you please try updating the plugin to latest version and check if problem persists.
Let us know after enabling the plugin with Stripe test mode so that we can check it.Forum: Plugins
In reply to: [Export and Import Users and Customers] Import hangingHi @lmilesw
Could you please leave a review if plugin/support was helpful.
Forum: Plugins
In reply to: [WebToffee WP Backup and Migration] Doubts before installingWe have successfully tested 2.3GB in our development environment.
Forum: Plugins
In reply to: [Stripe Payment Plugin for WooCommerce] Error Code – eh_stripe_pay_deadHi @tkaldridge,
The plugin always uses the popup window method for entering credit card details. We haven’t made any changes to that. Regarding the card decline issue, kindly check that if you have enabled the Restrict Cards except Preferred Cards option. If it is enabled, only the prefered card set in the plugin settings will be accepted.
If the issue persists, kindly share the site URL so that we can check it.
Forum: Plugins
In reply to: [Export and Import Users and Customers] Import hangingHi,
WooCommerce 3.4.0 compatibility issues fixed with the latest update.
Leave us a review if you like the plugin.
Hi,
Some WP cache caused the issue and is resolved as per the communication via support.
Leave us a review if you liked the plugin.
Forum: Plugins
In reply to: [Export and Import Users and Customers] Meta data export and importHi @carlcs,
Premium version is capable of exporting all metadata stored with the user details.
For any presale queries, submit via support link in the product page.
Forum: Plugins
In reply to: [Payment Gateway Plugin for PayPal WooCommerce] Cancel order page?Forum: Reviews
In reply to: [Order Export & Order Import for WooCommerce] Great pluginHi @shirkit,
Thank you for your feedback! We will definitely consider including the feature in coming updates.
Forum: Plugins
In reply to: [Payment Gateway Plugin for PayPal WooCommerce] Cancel order page?Hi @papgeo,
There is no direct option available within plugin settings. However, we will check if it could be implemented by code snippet and get back to you.
Hi @tlavi0412,
WooCommerce fatal error log would be found in WooCommerce>Status>Logs or wp-contents/uploads/logs/ and server error logs would be found in /var/logs/
Hi @tlavi0412,
Could you please check if any error reported in WooCommerce fatal error log and server error log?