mujeebur

Hi @lschuerg,

This is a basic version support forum. Please reach us via support link here for queries regarding the premium version.

Hi @moiseika99,

Comment Import Export plugin by default only supports to import and export comments with post type “post”. You may refer mayuxi’s previous reply to import your custom post types. You have to import all your 10 custom post type comments separately, each type editing the code.

Hi @scotty1234,

As you could see from the screenshot, in WordPress, there is no option to upload or set a profile picture out of the box.

You might be using some other plugin to set it up. The basic version plugin does not support any metadata.

Hope we are clear. Let us know if any query.

Hi @scotty1234,

As you could see from the screenshot, in WordPress, there is no option to upload or set a profile picture out of the box.

You might be using some other plugin to set it up. The basic version plugin does not support any metadata.

Hope we are clear. Let us know if any query.

Hi @scotty1234,

User images/avatars in WordPress are not stored in your WordPress database. It is loaded from https://en.gravatar.com/
Thus upon user import, images will be loaded from Gravatar automatically.

Let us know if any issues.

Hi @zaimshaukat,

Thank you for your feedback!

Hi @zaimshaukat,

If images are not found in the URLs, the image won’t be added. The product with all other details would still get imported without any issue.

However, having invalid image URLs in the CSV slows down the import process as the importer tries to fetch the URLs.

Let us know if anything else. Leave us a review if you like the plugin.

Hi biswashkoirala,

Thanks for your feedback!

Hi @jamiehall16,

Thank you for your generous feedback!

Hi kumaresanwp,

Thank you for your feedback!

Hi @studiokb,

We deeply regret the miscommunication occurred.
We have mentioned that the basic version only supports WordPress user import export in the description. You may please refer the screenshot 1 & 2.

Premium version supports complete user data import export including all metadata of WooCommerce users, in addition to basic features.

Kindly consider updating the rating. Let us know if any query.

Hi @shikha12,

Failed to import error occurs when you have the unidentified character “?” in the CSV. Ensure that the CSV is UTF-8 encoded to avoid this issue. You may check the CSV by opening it in a spreadsheet application like LibreOffice in UTF-8 encoding.

If the problem persists, kindly share the CSV with us via support link here.

Hi @jeroen-marketing,

Our plugin outputs the CSV with comma as default delimiter whereas the delimiter preference in your PC settings might not be a comma.

Go to your system Control Panel>Language settings>Change date,time, number formats>Click on additional settings> For List separator, specify a comma ( , ), it might be a semicolon now.

You have the option to choose CSV delimiter in the premium version.

Let us know if any query.

Hi @wetbug75

Could you please share your CSV to our support page here, so we can check what is the issue. Also please make sure that the comment_post_ID are updated correctly. Thank you for the correction in the sentence. We will update that as well.

• This reply was modified 6 years, 9 months ago by mujeebur.

Hi @idumlupinar,

You can keep User Roles field blank to export all users under all available roles.

Please leave us a review if you like the plugin.