mubiesam

Hi @swetakumari

Changed to theme 2021, but still…

https://snipboard.io/yF7YBJ.jpg

Thanks for your help.

thanks

Wow, it’s a big issue when we can not let iPhone user to comment on FB, any workaround?

Thanks

Hi @diana_burduja

Yes, disable “Speed up image load times” solved the problem, thanks!

Will you have update release to solve this problem while we still can enable “Speed up image load times”?

Best,

Hi @heateor

The Custom CSS you provided, work as expected, thank you.

The Vertical (Floating) like buttons is unstable, sometimes it will show like this…https://snipboard.io/2vWnrT.jpg

Is it a setting issue or a conflict with theme?

Thanks

Thanks

Hi @wpmudev-support8

That’s the reason why I consider this issue is not solved yet. Will you please keep us updated here once you have the fixed release for this issue, so we can update the plugin and change the way we use Forminator.

Thanks

Hi @wpmudev-support9

Do you finally have the update release which solving this issue?

Thanks

Thanks to @exstheme for a very quick fix to solve the issue, it will be great for every parties involved to improve the best result for the community.

Thanks everybody.

Hi @rainfallnixfig

Thanks for your suggestion, found it is conflict with the theme we use…ExS.

Do you have any suggestion to the theme developer how to fix this error?

Best,

Hi @wpmudevsupport11

Finally we found a workaround, thanks anyway.

Hi @champsupertramp

Don’t know why, but the issue is not happening now.

Thank you for your help, will come back if it happen again.

### WordPress Environment ###

WordPress address (URL): https://mubie.com
Site address (URL): https://mubie.com
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: zh_TW
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 7.4.23
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.78.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_
Total Database Size: 60.80MB
Database Data Size: 55.53MB
Database Index Size: 5.27MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_b2s_posts: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_b2s_posts_drafts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_b2s_posts_favorites: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_b2s_posts_network_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_b2s_posts_sched_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_b2s_user: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_b2s_user_contact: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_b2s_user_network_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_bws_list_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_entry_meta: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_frmt_form_views: Data: 0.44MB + Index: 0.77MB + Engine InnoDB
wp_lhr_log: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 3.09MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 32.50MB + Index: 0.53MB + Engine InnoDB
wp_posts: Data: 13.39MB + Index: 0.31MB + Engine InnoDB
wp_redirection_404: Data: 1.02MB + Index: 0.11MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ssa_appointments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_ssa_appointment_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ssa_appointment_types: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_ssa_async_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_ssa_availability: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_ssa_availability_external: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_term_taxonomy: Data: 1.52MB + Index: 0.14MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpie_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_jp_wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
_jp_wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_jp_wp_options: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
_jp_wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
_jp_wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
_jp_wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
_jp_wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

acf-field: 3
acf-field-group: 2
amp_validated_url: 85
attachment: 269
custom_css: 1
customize_changeset: 18
forminator_forms: 10
jetpack_migration: 2
jp_img_sitemap: 1
jp_pay_product: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 14
page: 34
portfolio: 3
post: 71
product: 6
product_variation: 18
pt_view: 3
revision: 867
shop_coupon: 1
shop_order: 43
um_directory: 3
um_form: 3
wp_block: 1
wpforms: 2
wppopups: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (38) ###

Advanced Custom Fields: by Delicious Brains – 5.10.2
Akismet Anti-Spam: by Automattic – 4.1.12
CoBlocks: by GoDaddy – 2.16.0
Content Views: by Content Views – 2.4.0.2
Easy Add Thumbnail: by Samuel Aguilera – 1.1.3
ECPay Logistics for WooCommerce: by ECPay Green World FinTech Service Co.
Ltd. – 2.0.2107060

ECPay Payment for WooCommerce: by ECPay Green World FinTech Service Co.
Ltd. – 2.0.2106300

ExS Optimizations for Theme: by ExS – 0.0.1
ExS Widgets: by ExS – 0.3.0
Facebook Chat Plugin - Live Chat Plugin for WordPress: by Facebook – 2.2
Folders: by Premio – 2.7.1
Forminator: by WPMU DEV – 1.15.0.1
WordPress.com Editing Toolkit: by Automattic – 3.14278
Site Kit by Google: by Google – 1.40.0
Gutenberg: by Gutenberg Team – 11.3.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
Facebook Comments Notifier by Heateor: by Team Heateor – 1.1.9
Image Watermark: by dFactory – 1.6.6
Jetpack: by Automattic – 10.0
Kaya QR Code Generator: by Kaya Studio – 1.4.2
Layout Grid: by Automattic – 1.7
LINE Pay for WooCommerce: by Artisan Workshop – 1.1.1
Loco Translate: by Tim Whitlock – 2.5.3
One Click Demo Import: by OCDI – 3.0.2
Page Optimize: by Automattic – 0.5.1
Redirection: by John Godley – 5.1.3
Simply Schedule Appointments: by N Squared – 1.4.6.10
Super Socializer: by Team Heateor – 7.13.25
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.24.2
Ultimate Member: by Ultimate Member – 2.2.4
Woo Donations: by Geek Code Lab – 2.1
Checkout Fields Manager for WooCommerce: by QuadLayers – 5.4.6
WooCommerce: by Automattic – 5.6.0
WordPress Importer: by wordpressdotorg – 0.7
WP Image Zoom: by SilkyPress – 1.47.1
WP Import Export Lite: by VJInfotech – 3.9.3
WP Mail SMTP: by WPForms – 3.0.3
WP Popups Lite: by timersys – 2.1.4.4

### Inactive Plugins (4) ###

AMP: by AMP Project Contributors – 2.1.4
Classic Editor: by WordPress Contributors – 1.6.2
Crowdsignal Forms: by Automattic – 1.5.7
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.0

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.7.2
WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: TWD (NT$)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4026 - /artshop/
Cart: #4010 - /cart/
Checkout: #4014 - /checkout/
My account: #4018 - /account-2/
Terms and conditions: #2087 - /tos/

### Theme ###

Name: ExS - Child theme
Version: 0.0.1
Author URL: https://exsthemewp.com/about/
Child Theme: ?
Parent Theme Name: ExS Pro
Parent Theme Version: 1.6.0
Parent Theme Author URL: https://exsthemewp.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 294
Oldest: 2021-08-04 23:22:30 +0000
Newest: 2021-09-04 07:36:43 +0000

Pending: 1
Oldest: -0001-11-30 00:00:00 +0000
Newest: -0001-11-30 00:00:00 +0000

### Status report information ###

Generated at: 2021-09-05 07:16:17 +08:00

My installation is updated to Version 2.2.4 , but still got this redirect issue, any suggestion…

Thanks

Hi @karinapremio

Had sent you email already.

Thanks