mubiesam

Yes, it’s really easy to use, and did the job.

Found the problem, it’s the file permissions.

Thanks for the heads up, seems the problem is solved.

Found something strange in Health Check

Plugin update hooks have been removed.

Theme update hooks have been removed.

Here is the debug info, anything suspicious?

### WordPress ###

Version: 4.9.10 ( Latest version: 5.2 )
Language: zh_TW
Permalink structure: /%year%/%monthnum%/%day%/%postname%/
Is this site using HTTPS?: Yes
Can anyone register on this site?: Yes
Default comment status: open
Is this a multisite?: Yes
User Count: 20
Site Count: 8
Network Count: 1
Communication with www.remarpro.com: www.remarpro.com is reachable
Create loopback requests: The loopback request to your site completed successfully.

### Installation size ###

Uploads Directory: 29.89 MB
Themes Directory: 25.45 MB
Plugins Directory: 209.53 MB
Database size: 48.41 MB
Whole WordPress Directory: 1.84 GB
Total installation size: 1.89 GB

### Drop-ins ###

sunrise.php: Executed before Multisite is loaded.

### Active Theme ###

Name: Affinity
Version: 1.0.8
Author: Automattic
Author website: https://wordpress.com/themes/
Parent theme: Not a child theme
Supported theme features: automatic-feed-links, title-tag, custom-logo, post-thumbnails, menus, html5, custom-background, custom-header, infinite-scroll, jetpack-responsive-videos, jetpack-content-options, jetpack-social-menu, widgets

### Other themes (7) ###

Affinity Child (affinity-child): Version 1.0.8.1527048869 by Automattic
Dyad (dyad): Version 1.0.10 by Automattic
Guten (guten): Version 1.0.9 by Kaira ( Latest version: 1.1.01 )
Karuna (karuna): Version 1.2.6 by Automattic
SKT Consulting (skt-consulting): Version 1.1 by SKT Themes
Storefront (storefront): Version 2.4.6 by Automattic ( Latest version: 2.5.0 )
Taproot (taproot): Version 1.1.2 by Sky Shabatura ( Latest version: 1.2.0 )

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: Version 1.5.1

### Active Plugins (11) ###

Activity Log: Version 2.5.2 by Activity Log Team
All In One SEO Pack: Version 2.12.1 by Michael Torbert
Elementor: Version 2.5.15 by Elementor.com
FB Messenger Live Chat: Version 1.4.4 by Zotabox ( Latest version: 1.4.9 )
Health Check & Troubleshooting: Version 1.2.6 by The www.remarpro.com community ( Latest version: 1.3.2 )
Jetpack by WordPress.com: Version 7.1.1 by Automattic
Mailjet for WordPress: Version 5.0.11 by Mailjet SAS ( Latest version: 5.1.0 )
Super Progressive Web Apps: Version 2.0.2 by SuperPWA
Super Socializer: Version 7.12.24 by Team Heateor ( Latest version: 7.12.25 )
WordPress Importer: Version 0.6.4 by wordpressdotorg
WordPress MU Domain Mapping: Version 0.5.5.1 by Donncha O Caoimh

### Inactive Plugins (31) ###

ACF to REST API: Version 3.1.0 by Aires Gon?alves
Advanced Custom Fields: Version 5.8.0 by Elliot Condon
Always Show Admin Bar: Version 0.3 by Lee Willis
BackWPup: Version 3.6.8 by Inpsyde GmbH ( Latest version: 3.6.9 )
Booking Calendar: Version 9.Business.Large.Developer.8.2 by wpdevelop, oplugins
Booking Manager: Version 2.0.9 by wpdevelop, oplugins
BP Registration Options: Version 4.3.7 by Pluginize
BuddyPress: Version 4.3.0 by The BuddyPress Community
Categories Images: Version 2.5.4 by Muhammad Said El Zahlan
Child Theme Configurator: Version 2.4.4 by Lilaea Media
Float Menu Lite: Version 3.0.1 by Wow-Company
Google Analytics for WordPress by MonsterInsights: Version 7.6.0 by MonsterInsights
Instagram Feed: Version 1.12 by Smash Balloon
LINE Pay Gateway for WooCommerce: Version 0.4.3 by Denny Tsai
Multisite Language Switcher: Version 2.3.0 by Dennis Ploetner
Octolooks Scrapes Lite: Version 1.0.0 by Octolooks
Official Facebook Pixel: Version 1.7.25 by Facebook
OnePaid: Version 1.0.0 by GanguTech Co., Ltd.
PHP Compatibility Checker: Version 1.4.7 by WP Engine
Responsive Lightbox & Gallery: Version 2.1.0 by dFactory
Simple Tags: Version 2.5.2 by Amaury BALMER ( Latest version: 2.5.4 )
WooCommerce: Version 3.6.2 by Automattic ( Latest version: 3.6.3 )
WooCommerce PayPal Checkout Gateway: Version 1.6.11 by WooCommerce ( Latest version: 1.6.14 )
WooCommerce Product Feed: Version 3.0.30 by WebAppick ( Latest version: 3.0.33 )
WooCommerce Services: Version 1.20.0 by Automattic
WordPress Mobile Pack: Version 3.4 by WPMobilePack.com
WP Crontrol: Version 1.7.1 by John Blackbourn & crontributors
WP Geo: Version 3.4 by Ben Huson
WP Mail SMTP: Version 1.4.2 by WPForms
WP Show Posts: Version 1.1.3 by Tom Usborne
藍新金流: Version 1.0.1 by 藍新金流 newebpay

### Media handling ###

Active editor: WP_Image_Editor_GD
Imagick Module Version: Imagick not available
ImageMagick Version: Imagick not available
GD Version: bundled (2.1.0 compatible)
Ghostscript Version: Not available

### Server ###

Server architecture: Linux 4.9.0-8-amd64 x86_64
Web Server Software: Apache
PHP Version: 7.0.27 (Supports 64bit values)
PHP SAPI: fpm-fcgi
PHP max input variables: 1000
PHP time limit: 120
PHP memory limit: 512M
Max input time: 300
Upload max filesize: 100M
PHP post max size: 100M
cURL Version: 7.45.0 OpenSSL/1.0.2n
SUHOSIN installed: No
Is the Imagick library available: No
htaccess rules: Custom rules have been added to your htaccess file

### Database ###

Extension: mysqli
Server version: 5.7.21
Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
Database prefix: wp_14_

### WordPress Constants ###

ABSPATH: /opt/bitnami/apps/wordpress/htdocs/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Enabled
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Disabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined

### Filesystem Permissions ###

The main WordPress directory: Not writable
The wp-content directory: Not writable
The uploads directory: Writable
The plugins directory: Not writable
The themes directory: Not writable
The Must Use Plugins directory: Writable

Sorry for late response, I was away for a week trip.

While tried to delete your plugin as suggested, got warning

Could not fully remove the plugin all-in-one-wp-security-and-firewall/wp-security.php.

But using WinSCP to check, there is nothing in the said folder.

Meanwhile, while trying to delete another plugin BackWPup, got warning

Could not fully remove the plugin backwpup/backwpup.php.

and this file backwpup.php. with other files and folders of plugin BackWPup, are all still there.

Why will be this difference? your suggestion is highly appreciated.

install a fresh copy from scratch.

You mean a fresh copy of plugin or the whole multisite?

No, Bitnami is a Packaged Applications for Any Platform – Cloud, Container, Virtual Machine
https://bitnami.com/
Our multisite is on GCP via bitnami

Had used FTP to reset file permissions to get all green in the Filesystem Security. But still got this error…
Update Failed: Could not remove the old plugin.
Our site is installed via bitnami, do I need to modify anything for the accessibility and read/write privileges of the files and folders?

Yes, I’m running a multisite.

We had created a backup and restored to another folder.

There is a backup wp-config.php file in the setting, so I thought it will be like .htaccess file

Thanks

the current .htaccess file under /htdocss

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# add a trailing slash to /wp-admin
RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
RewriteRule ^(.*\.php)$ $1 [L]
RewriteRule . index.php [L]

There are only 2 lines of code in my .htaccess file now under aiowps_backups

order deny,allow
deny from all

But there is another .htaccess file under ai1wm-backups which the plugin All-in-One WP Migration had been removed earlier.

<IfModule mod_mime.c>
AddType application/octet-stream .wpress
</IfModule>
<IfModule mod_dir.c>
DirectoryIndex index.php
</IfModule>
Options -Indexes

Besides, what should be added to the wp-config.php file for your plugin?

Thanks

what should I added to the .htaccess file? There are only #1 order deny,allow #2 deny from all in the file.
thanks

OK, thanks

Thanks

Hi @mbrsolution

Sorry for my English understanding, do you mean if I see the message is still there, then I will need to access via FTP. But what should I added to the .htaccess file? There are only #1 order deny,allow #2 deny from all in the file.

If you say Yes and you are not able to write to your .htaccess file then the message will not go away

Would you like All In One WP Security & Firewall to re-insert the security rules in your .htaccess file which were cleared when you deactivated the plugin? Yes No