Daniele Scasciafratte

Hi this is normal because the plugin inject the HTML code and should avoid terms that are wrapped in other Html tags but with page builders and other plugin doesn’t work always.

The onky solution is not to wrap those terms with Html tags and style the link injected with css.

Hi I don’t understand, I asked various things in the previous post.
Just the code isn’t enough to understand what is happening.

So our plugin finds a term in the page, inject a tooltip with the content extracted and parsed from the term itself (not from the page where the term is found).

The filter I shared just let to replace the tooltip content the plugin generate with something else.

It is not clear to me if the tooltip content generated to you is right or not, with that I mean that is just the post type content and not stuff from the theme (I am still not able to see the link you shared).
Next step if the code you inserted works (where did you inserted?), if your site has a cache and so on.

With premium support is more simple as I get access to the website in our premium ticket platform.
So I need more clear information as with free support is more difficult to understand what is happening.

Hi,
As you can see from the error there is a PHP issue in a file single.php of your theme.

The link requires an email.
With the “text of the page” what do you mean?

This snippet is just the tooltip content so you don’t need the span and so on as wrappers.

Also what means does not work?
You don’t see the content changing in the tooltip?
Do you have a cache system to purge?

I need more details like a link with the issue.

Hi,
I need the PHP error that you should have in your website log to understand the issue.
Anyway I opened the link you shared and the link works.

Well that php snippet to be adapted for your needs.

If you want that is the original post content you need to do that:

add_filter( 'glossary_tooltip_html', function( $tooltip, $excerpt, $photo, $post_id, $noreadmore ) {
    return get_the_content($post_id);
}, 10, 5 );

Hi,
we clean the tooltip content because the HTML can be broken as can be truncated.
With https://docs.codeat.co/glossary/developer/#interact-with-the-tooltips-html it is possible to alter the tooltip content with a PHP filter.

No you buy just a license, and you will open a support ticket on the premium platform (not here) you will add more domains to your license.

Also, the code snippet in the documentation allows defining what is the website that will be used as source for all the others websites in the multisite installation.

Yes we support that feature but only on the pro version https://docs.codeat.co/glossary/faq/#are-you-compatible-with-wordpress-multisite

I found the issue.

Basically I do a reiredirect if a url doesn’t end with a slash and all your Rest requests doens’t do that so they get a redirect to the version with the ending /.

I am patching the index.js for the various endpoints right now.

You are right there is a redirect somehow.

I am checking my installation.

Yes as you can see in my screen https://imgur.com/a/drGRj4V

I patched the php code to be a GET call, I have the issue with different browsers.

Hi,
I need more details like if the page is built with bricks templates or not so I can try to replicate in my system and do some tests.
With premium customers in this cases I ask for an admin access to investigate on my own.