mt_sara

Check out these possible causes & their solutions: https://kb.mediatemple.net/questions/1905/Why+am+I+seeing+a+403+Forbidden+error+message%3F#gs

David@Skysa, while we do have dedicated server options, we also have a shared option- the (gs) Grid-Service. Just wanted to clarify. ??

Twinsfan1, I suggest contacting your site admin for more information about your email issue. They can then contact support at (mt) Media Temple. If you’re not a listed contact on the account, we won’t be able to give you much information.

It’s true that we are limited in the support we can provide for 3rd party apps, I was just making sure that you tried to touch base here to determine whether there was anything on our end contributing to the issue. ?? You may also want to give the (mt) forums a look: https://forums.mediatemple.net
Keep us posted on your findings!

Hi gfelice. Have you contacted (mt) support about this? We’re available 24/7 via phone & Twitter. You can also open a support request.
Holler at us & we’ll be happy to assist!

(mt) Sara