mskae

Hi, DrewAPicture, Red 7,

First, thank you both for getting back to me. I will definitely be adding the User Role Editor plugin as soon as I change out the broken site for its backup. And thank goodness I still had my test site up (living on the net in Private mode)! I should’ve used it, but it never occurred to me that such a simple change would create such a maddening problem.

I will be making a copy of your advice for future reference, DrawAPicture, as I am obviously still green enough at all of this to be dangerous. Any information on how to pull myself out of any holes I might fall into is most welcome.

And in this case, “fall” really is the operating word: I hadn’t sent the password to the person who needed it when it locked up; I never got the chance. I was trying to get into the site using the new admin name/password myself before sending him something that might not work.

Which, wow… it really, really didn’t. The issue now is, is this a 3.3 bug, some sort of incompatibility with Artisteer, or something wholly outside my imaginative powers? I literally did nothing strange or unusual in creating the new admin, just filled in the blanks, hit “save” and logged out.

Hi, DrewAPicture,

Well, though your solution is an excellent idea, it unfortunately didn’t work. I say that with the knowledge that I may have done something wrong during the cutting and pasting, as the theme is Artistieer-created. Still…

Fortunately, I do have a full backup, courtesy of WPTwin, so I can reset the site. The core problem still exists, though. I don’t know what happened to make my site inaccessible, and the plugin I need fixed will still need fixing once I reset the site. And for obvious reasons, backup or not, I’m somewhat reluctant to try to add a new admin again. Or let the geek use my admin name and login, knowing I’d want to change it afterwords.

Why would my own site lock me out simply because I added an new admin account? It’s a bloody important question, since I tend to periodically change my account passwords for security’s sake. Because, yes, I am paranoid.