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  • I’ve experienced the same issue with the password reset tool. In fact, it seem to work about 50% of the time – as follows:

    User story: user requests to reset the password —> email with a password reset link sent and received —> user clicks the link, is taken to a password reset page, and is asked to provide a new password —> then one of the following happens:

    (a) password is reset successfully (about 50% of the time) OR
    (b) “invalid password reset link” message is shown (also about 50%).

    I’ve run a number of tests to confirm the above using a number of accounts, different machines and IP addresses. I’ve also tried d activate into the remaining plugins one by one and all together. The issue persists.

    Any insight would be much appreciated.

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