msartawi

hello team,

am facing same issue is there any way to solve it can you send a guide about fixing this issue please

Hello @christineskyverge ,

thanks for your reply

sorry actually I lost the article,

but in the end what I did is I got back to the old version 1.9 and it work and if I try to update the version same error appear in the inspect –> console

ErrorUtils caught an error:

App ID 

and i saw this is happening only if you try to change the account (to connect to another account) or if you were having old version and you update to the latest 2.X any of this scenario causing this error

would like to update to the latest version but this error is a blocking case

Regards

Hello,

I faced the same issue !

if am correct you where connecting to facebook before and then you changed the account by disconnected it and connect again then this issue appear ?