msantamaria

Hi @ozni,

Thank you for the kind words.

If you’ve decided to stop using WP-Lister you can completely remove listings and settings from your site by doing this:

Visit WP-Lister page -> Settings -> Advanced and enable the Uninstall on deactivation option. This will remove all listings, orders and settings when deactivating the plugin.

To remove your listing templates as well, please delete the folder /wp-content/uploads/wp-lister/templates/.

Kind regards,

Menchie
WP Lab Support

Hi c@cjf2612,

We would need more details from you. Please send us support ticket here – https://www.wplab.com/request-support/ so we can look further into this.

Kind regards,

Menchie
WP Lab Support

Hic@cjf2612,

Please try this: visit WP-Lister > Settings > Accounts > Click “refresh details”. Then after that, mouse over the account and click the “Update” link then try again.

Kind regards,

Menchie
WP Lab Support

Hi @samirah85,

When using WP-Lister for eBay you should not be making manual changes on eBay anymore. Instead, your changes should be made directly in WooCommerce – and WP-Lister will take care of uploading your changes to eBay.

If you made the changes on eBay, WP-Lister will not be notified on these changes.

Please see: About locked vs unlocked listings

Kind regards,

Menchie
WP Lab Support

Hi @oliveirawro,

I’m sorry but at this time there is no plan for Amazon Brazil as very few users have asked for this and we must focus our feature request resources on requests that many users ask for. But you could open a request here: WPLab Feature Request and if enough users vote on it we will look to add support.

Kind regards,

Menchie
WP Lab Support

Hi @tictubso,

Please try this, choose a different primary/secondary category and see if the issue disappears.

Kind regards,

Menchie
WPLab Support

Hi @kiscsiszu,

The HTTP error (which is triggering the XML error) is now fixed. if the issue persists, please create a ticket here – https://www.wplab.com/request-support/ so we can continue to examine this.

Kind regards,

Menchie
WP Lab Support

Hi @kiscsiszu,

Please try this, browse to the “accounts” page of WP-Lister, mouse over your account and click “Edit” then on the edit page click the “Screen settings” in the top right hand corner and enable the “Developer options” setting. Then scroll down to the “Token” field and delete everything in the field and save.

Then fetch a new token.

Kind regards,

Menchie
WP Lab Support

Hi @ceyhunyildiz,

There are a couple ways you can control the price on eBay without changing the price in Woocommerce.

1.) Within the edit product page under the “eBay Options” section you will see a “Price / Start Price” field, this field allows you to enter a price that will over ride all other settings. Whatever you enter in this field will be used as the eBay price for the listing and no matter what you change your WC price to, it won’t effect the eBay price, only this field will.

2.) In the listing profile you can set a price as well under the “Price / Start Price” field. Any listing assigned to this listing profile will use that price (good option if all of the prices are the same for these products).

3.) You can also use a % to increase or decrease the price in the listing profile under the “Price / Start Price” field. For example +10% would take the Woocommerce price and add 10% to the price when listing the item to eBay. -10% would reduce the price 10% when listing to eBay. This is good if you have a + increase you want to apply to all items on eBay.

Kind regards,

Menchie
WP Lab Support

Hi @joxhn10,

In WP-Lister > Tools > Check product inventory, you could use this feature to update stock levels from WC to eBay and find discrepancies in stock as well.

But to update stock from eBay to WC, the stock sync is not available in Pro, so you cannot update stock from eBay to WC with a click of a button (manually), you would need to update stock in each product in WC.

Kind regards,

Menchie
WP Lab Support

Hi @joxhn10,

If your site does not use SSL, you will either need to push all images to EPS (and not have an image in the listing description) or install SSL and make sure WP/WC serves all images using HTTPS.

You can still upload images to eBay with EPS from http links. But if you have images in the listing template (description area) on eBay that are hosted from your site, those would need to be removed from the description in the listing template then revise all listings via WP-Lister.

If you are using SSL, you need to update to 2.0.30 of WP-Lister or better if you haven’t already. In 2.0.30 we added an option on the advanced settings page called “HTTPS Conversion”, where you can say “Use HTTPS”, and it will always use HTTPS for all image URLs in the listing template. So you would update to 2.0.30, enable that setting, and then revise all of your listings which should do the trick. If that still fails to work, switch the “HTTPS Conversion” setting from the “Use HTTPS” to the “Convert …” option. Then revise your listings again.

Kind regards,

Menchie
WP Lab Support

Hi @azimov308,

If the inventory sync is enabled but is not working properly, we need to check it directly on your site to see what’s going on.

Please send us support ticket here – https://www.wplab.com/request-support/

Kind regards,

Menchie
WP Lab Support

Hi @azimov308,

Is the Synchronize sales feature enabled or set to “Yes”?

If it is and you’re still having issues, we can check this directly on your site.

Please send us support ticket here – https://www.wplab.com/request-support/

Kind regards,

Menchie
WP Lab Support

Hi @ahbdigital,

If your actual Woocommerce main image and gallery images are watermarked, they will be used on eBay.

We have a plugin add on that is still in beta if you wish to try it out. The plugin will add a new meta box to the edit product page where you can provide images that will solely be used on eBay instead of WP-Lister relying on your WC images. The first image added to this box will be the main image, the rest of the images will be gallery images.

Please send us support ticket here: https://www.wplab.com/request-support/ so we can send you a copy of the plugin.

Kind regards,

Menchie
WP Lab Support

Hi @leftysgirl,

This Error: Item condition required (21916884)

Menchie
WP Lab Support