msantamaria

Hi loamo,

Please enable the debug log feature of WP-Lister and send to support the log entry in question so we can examine it. To do this just follow the step by step guide you can find here: How to send a log record to Support

We should be able to say more once we had a chance to examine the log record.

Kind regards,

Menchie
WP Lab Support

Hi jvillanueva214,

On your WordPress dashboard, please go to eBay > Settings > Account and click the “Refresh Details” link and that should solve the issue.

Kind regards,

Menchie
WP Lab Support

Hi shahpocalas,

If I understand you correctly, you would like to list items from WooCommerce on eBay using WP-Lister plugin with item specifics, is that correct?

The free version of WP-Lister is quite limited in its support for item specifics – so if you are selling items like for example: clothing – where eBay requires you to provide certain item specifics like Brand, Style, Size, etc. you’ll find that WP-Lister Pro is actually better suited for the job.

Please visit this blog post to know how this would work in WP-Lister Pro: https://www.wplab.com/list-your-products-with-item-specifics-recommended-by-ebay/

If you want to continue to use the free version though, you’ll have to create product attributes in WooCommerce which match exactly the required item specifics – on all your products.

If this doesn’t help and you need further assistance please fill out the following form which will send a ticket to our help system – https://www.wplab.com/request-support/

Within the form, please provide more details about the issue like the link to example product.

Kind regards,

Menchie Santamaria
WP Lab Support

Hi wiipower,

Could it be that your listing is “locked”? Please have a look at this documentation: About locked vs unlocked listings

If the documentation doesn’t help, I’d recommend you (and all Pro version user of WP-Lister for eBay) to please send support request here: https://www.wplab.com/request-support/ – fill out the following form which will send a ticket to our help system.

With this kind of issue, we usually need more details or link to the product in question so we can investigate properly.

Kind regards,

Menchie
WPLab Support

Hi shahpocalas,

Can you please fill out the following form which will send a ticket to our help system – https://www.wplab.com/request-support/

Within the form, please provide more details about the issue. Also, we’ll need you to please create us an admin account on your site and send the login details via email together with the link to the product in question for quick reference.

We should be able to say more once we had a chance to look at your setup.

Kind regards,

Menchie Santamaria
WP Lab Support