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  • Thread Starter mregesi93

    (@mregesi93)

    Well the oz refers to the weights. The 16oz should weigh 1 lb and the 2oz should weigh 0.125lb but the system charges 1 lb as less than 0.125lb. The number of pounds or ounces should affect the cart weight but it doesnt. So more more weight is costing less.

    Thread Starter mregesi93

    (@mregesi93)

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    For example, it says that the 16oz body butter costs $3.75 to ship while the 2oz body butter costs $8.15. The zip code isnt the issue because even if I use the same zip code it still says that more costs less and less costs more.

    Thread Starter mregesi93

    (@mregesi93)

    Thanks for your response and help.
    I cant write anything else because there has to be a form that shows up for people to give reviews. That is the shortcode for the form.

    I was able to remove the problem by using a different section design in the theme customizer. But the problem could still show up again in the future so I am concerned.

    The website is now live. It is https://www.financialfutures1st.com

    Thread Starter mregesi93

    (@mregesi93)

    I don’t get much flexibility to make changes to the settings. I only receive a shortcode which I place on the site along with the shortcode of the form I want people to fill. Below is the shortcode as I have it written:
    [expander_maker id=”1″ more=”Read more” less=”Read less”] [site_reviews_form] [/expander_maker]

    It either shows up with a strange code beneath the button saying [/expander_maker”class=””> or it shows up without the code but people can’t fill the form because the text is white on a white background and they can’t see what they’re typing.

    Thread Starter mregesi93

    (@mregesi93)

    Sure, Thanks for reaching out. I don’t really have a URL because the page that is having the problem is a duplicate page that I am using to test the new functionality. A screenshot might be more helpful if that is possible.

    But the website is https://www.financialfutures1st.com. At the bottom in the review section, there is sometimes a code that appears beneath the button that says [/expander_maker”class=””>

    I have been trying to find out what is causing it or how I can remove it permanently. I was able to remove it by recreating the button in the Materialis pro customizer using a different CTA section format but it could still appear again in the future.

    The button is created with a shortcode that opens up another shortcode that displays a form. Sometimes the button has even become inactive and it once caused other sections below it to disappear.

    Thank you.

    • This reply was modified 4 years, 8 months ago by mregesi93.
    • This reply was modified 4 years, 8 months ago by mregesi93.
Viewing 5 replies - 1 through 5 (of 5 total)