mrbeck

Thank you for posting this fix! Rolling back to the previous version as you suggested worked for me as well. For others looking for 4.1.7, you can download it at the bottom of the Starter Templates WordPress Plugin page.

Interesting. Thanks for that follow up. I’m still hopeful it’s just a temporary issue.
I tested their website with a friend in Arizona and neither of us are seeing the templates load on their end. Blank boxes when the site first loads, and if you click the boxes you can see the templates… but if you change to any kind of builder, it says no results found just like on my WordPress site.

I am having the same issue. Could this possibly be a temporary issue on their end? Looking at old forum posts suggests this has happened before and they were able to resolve it.

UPDATE: Templates will not load on their main website either.
https://startertemplates.com/
I’m sure they’re aware of the issue and will address it when they can.

• This reply was modified 6 months, 2 weeks ago by mrbeck. Reason: Giving an update on the issue

Thank you so much! Success!

The piece of the puzzle I was missing was the Appearance > Customize part. I didn’t know it adds it to the Theme Customizer after I enable Publicize. I never went back and looked. /facepalm.

Thank you again for your speedy and helpful reply!