mouindi

@etaf , Thank you for the clarification. Enabling CatalogX will, in fact, remove the ‘Add to Cart’ option.

Hi @etaf , Thank you so much for reaching out, and I’m really sorry to hear about the issue you ran into after updating CatalogX. I completely understand how frustrating this must be, and we truly apologize for any inconvenience it has caused.

The main goal of CatalogX is to disable the buying option on your site and set up an enquiry flow for product requests, which is meant to enhance the way your store operates. However, the last thing we want is for users to face issues after an update. If you could share the error code from the WooCommerce status tab, that would help us pinpoint the issue and resolve it as quickly as possible, not just for you but for others too.

On a side note, we’ve recently upgraded our old plugin, Catalog Enquiry, to the new and improved CatalogX. It now offers features like enquiry and quotation flows, wholesale management, and role-based pricing—all designed to make running your store smoother and open up new business opportunities. These new tools are built to help you boost customer interactions and grow your e-commerce business.

If you decide to continue with CatalogX, we’d be happy to assist and help you make the most of these new features. You can also reach out to us on our support forum. Please share the error code from the WooCommerce status tab there, and we’ll start working on a solution right away.

Thanks again for your cooperation, and I look forward to hearing from you soon.

Hi,

Thank you for your inquiry and for the thoughtful use case you’ve described.

In MultiVendorX, each vendor operates independently, meaning each vendor manages their own products and sales. The structure you are describing, where a vendor acts as an intermediary and purchases products from another vendor to fulfill orders for local buyers, isn’t natively supported.

In MultiVendorX, when a user purchases a product, it’s tied directly to the vendor offering that product, and the admin earns a commission on each sale. Each vendor handles their own products and sales separately, so the functionality of bulk buying and reselling across multiple vendors as intermediaries would require significant customization beyond the core features of the plugin.

That said, depending on your needs, custom development could potentially create a workflow similar to what you’re describing. If you’re interested in exploring this route, we can discuss the possibilities with our team or a development partner.

We appreciate your support of MultiVendorX and are happy to assist with any other queries you might have.

Regards,
Moumita

Hello @boblib, Duplicate product is an option, but do you intend to use them only for selling purposes? Or would you prefer to link the products together, so only one product is visible in the shop while the others are displayed as alternate offers with the main product?

@krisjanise,

We will add the fix in our next update by next week.

We have also added a fix in our GitHub.

So, after downloading the plugin from here, follow these steps :

– Delete the installed MultiVendorX via wp-admin >> plugin

– Unzip the GitHub plugin

– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.

– Install this plugin on your site.

Please do keep us posted.

Hi @krisjanise, sorry to hear that you have faced this issue.

I have sent this mail to our dev team. I will keep you posted.

Hi @itapress, we have fixed this on our end.

Kindly check our fix, from this GitHub repo : https://github.com/multivendorx/woocommerce-product-stock-alert/pull/249

Please do keep us posted.

Hi @itapress, we have fixed this on our end.

Kindly check our fix, from this GitHub repo : https://github.com/multivendorx/MultiVendorX/pull/880

Please do keep us posted.

Hi @gehtsnoch3100,

I want to sincerely apologize for the difficulties you’ve encountered with the third-party theme. Over the past week, our team has done everything possible to address the issues, including releasing an official update with fixes, which was a bug in our plugin, that you found.

However, when dealing with third-party theme conflicts, our options are limited. A permanent solution would need to come from the theme developers. As we mentioned earlier, we can provide a temporary workaround because we genuinely value you as a customer and are committed to supporting your success.

That said, we were disappointed by your review, as the primary issue stems from the theme, not our plugin. We’ve been in touch with the theme developers, but they haven’t taken the necessary action, which is why we’ve removed the theme from our list of third party themes.

We completely understand your frustration and regret the time this has cost you. It’s important to note that while our team has been dedicated to assisting you, the theme developers have not taken responsibility for the conflict.

Even when you threatened us with a bad review if we didn’t offer a refund, stating, “I will give ratings and switch on PayPal.“, we continued helping you despite the fact that this issue is entirely related to the third-party theme and not our plugin.

We’re still here to assist in any way we can. If you’d like, we can keep working on a temporary solution while you wait for the theme developers to provide a permanent fix.

Hi @jtgraham38, as per our flow whenever a user purchase a product, which is connected with course, after successful payment, they will be auto enrolled with this course. There is no need of manual enrollment.

Just follow our document and you are all set to go – https://dualcube.com/docs/moowoodle-set-up-guide/

Hi @mhgx, Thank you for bringing this to our attention. Our team is currently investigating the issue.

You can track the progress using this link: https://github.com/multivendorx/woocommerce-product-stock-alert/issues/243

@jeffwalker23,

Thank you for your feedback. We’re sorry to hear that you found the review requests distracting, as we aim to create a smooth and positive experience for our users.

Reviews are incredibly valuable to us—they help us understand user needs and make important improvements to our plugin. We strive to keep requests minimal and respectful, so we apologize if these felt intrusive. We’ll review our approach to ensure it remains user-friendly.

If there’s anything more specific we can address or if you have additional feedback, please reach out at our forum.

@luanne12, Kindly use this following code with the fixed version :

add_filter('mvx_vendor_private_comment', 'mvx_vendor_private_comment_mail');
function mvx_vendor_private_comment_mail( $args ) {
    $email_note = WC()->mailer()->emails['WC_Email_Customer_Note'];
    $email_note->trigger(array(
        'order_id'      => $args[ 'order_id' ],
        'customer_note' => $args[ 'private_note' ],
    ));
}

Hi @luanne12, we have added a new filter on our end, so for now kindly use the latest version from here and use this filter to trigger the admin mail for private note.

mvx_vendor_private_comment

So, after downloading the plugin , follow these steps :
– Delete the installed MultiVendorX via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the other tag. Now, zip this folder again.
– Install this plugin on your site.

After that add the custom code to trigger the mail.

We will add the same filter in our next official update.

@luanne12, as per our flow, if a product (virtual) is sold, then we automatically display the tracking icon. As you can see in this screenshot – https://prnt.sc/LWSWPhYRO3IH

Now, for your case, please check whether vendor has configured the shipping and also the product has the shipping class along with it.

Please do keep us posted, so we can assist you accordingly.