Motive Commerce Search

Hello again, sorry for the late response.

If you can, better send a mail to [email protected], we will be answering faster this way.

Thanks!

Hello!

We have changed the configuration, and the error shouldn’t be happening more.

Could you check?

We have changed the image size, from woocommerce_thumbnail to woocommerce_single

Could you check if the images now are displayed correctly?

Hello! Could you provide us with the url of the shop in order to check the error?

Hello!

We would need to know your shop in order to change the configuration on our side to show correct image sizes in the search, could you provide us?

Good morning,

we sent the information to the requested email.

Please don’t hesitate to contact us at?[email protected] for any further doubts.

Have a great day,

Motive team

Good morning,

we investigated the issue and sent you an email with all the information, please don’t hesitate to contact us at [email protected].

Have a great day,

Motive team

Good afternoon,

thank you for reaching out!
We will investigate the issue and we will get back to you as soon as possible with more information.

Regards,

Motive team

Good afternoon,
we are sorry to hear about that. Could you please open a ticket at [email protected] with the information regarding the issue and the website where you applied the code in order to investigate as soon as possible?
Thank you very much!
We wish you a good day

Good day,

Motive is compatible with Safari versions from 15.6 and above. If their version is compatible and they are still having issues, they can contact us at [email protected] and we will further investigate this behavior.

Thank you for letting us know.

Kind regards,
The Motive.co Team

That’s great! Once you are done, you can register and start the free trial, if you need help we’ll be more than happy to guide you through it.

All the best,
The Motive.co Team.

Good day!

Thank you for your query, we are glad to tell you that Motive Commerce Search is fully compatible with the WPML Multilingual Plugin.

Should you have any further questions, do not hesitate to contact us. If you’d like to start a 30-day free trial or instead talk to one of our sales representatives, you can do so from our web Motive.co.

Thank you!
The Motive.co Team

Hi Stanikub, thank you for your feedback. We are working on opening the sign-up and the trial. Meanwhile, please contact us at?[email protected]?to start your free trial. Looking forward to help you.