Sorry, I genuinely thought this was a second example of the same problem. Often, in troubleshooting an issue, seeing multiple examples of the same issue helps to find a root cause faster. Also, assuming it is the same problem, then the solution can be posted once and revealed to all troubled parties at once, rather than having to resolve the same problem in multiple threads.
However, if you’re conviced this is a separate problem or, I will take your advice and start a second thread.