Md Monir Hossain

Hi,
As we are communicating in our support channel, I am marking the thread as resolved.
You can always open a ticket here if you need to.
Thank you.

Hi,
To best address this issue, could you reach out to us via our official support channel? You can find us here.?Providing details there will help us understand and resolve the problem more efficiently.
Looking forward to hearing from you.

Best Regards,

• This reply was modified 1 year, 3 months ago by Md Monir Hossain.

Hi @darkog,

Thank you for bringing this to our attention.

We will check and get back to you with an update soon.

Regards,

Hi,
?
?From the screenshots you provided, it seems that the “Brand” attribute in your products is a global attribute. However, in the feed configuration for the “Manufacturer” attribute, you’re selecting “pa_brand” as a value from the custom attribute section, which might be causing the issue.
?
?Instead of choosing “pa_brand” from the custom attribute section, select your brand attribute from the Product Attributes section directly.
?
?See the screenshot:?https://drive.google.com/file/d/1-JWzIlWaqJs__YlUoMudxwIbJlPGijiY/view
?
?After making this change, regenerate the feed and verify if the Brand field is populated as expected in the generated feed.
?
?Let me know if this resolves your issue.
?
?Best Regards,

Hi,
?Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a positive experience with our support.

Hi,
There’s a feature that might solve the problem but that is not available in the free version of the plugin. Would you mind contacting us on our website?

This forum is for our free users only. We’ll have no issue providing you with support on our site. Hope you understand.

Best Regards,

• This reply was modified 1 year, 3 months ago by Md Monir Hossain.

When do we expect further response?