Md Monir Hossain

Hello @hrryphllps,
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We’d be happy to assist you. However, the “Features > Description” you mentioned, is this from a third-party plugin or a custom setup in your WooCommerce store? In the standard WooCommerce setup, product descriptions are usually managed in the “Product > Edit Product” section, under the “Product data” tab.
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Could you please provide more details about the “Features > Description” and its origin? This information will help me better understand the setup and guide you accordingly.
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Looking forward to your clarification.
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Best Regards,

Hi @stiledivitasa,

We appreciate your diligence in reporting the issue but our team is already aware of it and we acknowledge the issue you’ve encountered.

This issue arises due to the prerequisite of having WooCommerce installed and activated on the server in question. As the testing server currently lacks the installation and activation of WooCommerce, our plugin couldn’t be activated, resulting in a failure.

For further clarification, please refer to the provided screenshot: Link to Screenshot

Best Regards,

Hi @naciberk,

Thank you so much for your positive feedback! We’re delighted to hear that you’re satisfied with our plugin and support team.

If you ever have any more questions or need assistance in the future, feel free to reach out. We appreciate your support!

Best Regards,

Hi?@mcsupportneed1990,
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Thank you for updating us on the situation and sorry to hear that the initial fix didn’t resolve the issue.
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Considering the persisting problem, let’s explore a few more possibilities:

• ?If you are expecting any draft product(s) to be included in the feed then please note that without published products it will not be included in the feed.
• Additionally, please check if there are any private product(s) in your store. If it does then to address this, you can go to the Product Feed Dashboard >> Settings and ensure that the option “Allow private products” is enabled. For reference: <u>Screenshot</u>

These steps might help in resolving the issue. Let us know if it does.
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Thank you for your patience.
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Best regards,

Hello,

To resolve the issue you’re facing with the missing products in your feed, please follow these steps:

• Enable the Include Variable Parent Product (No Variations) option.
• Disable the Exclude Invisible/Hidden Products option.
• Finally, update the feed.

After making these changes, clear your cache and perform a hard reload.

Let us know if this resolves your issue.

Best Regards,

Hi @mcsupportneed1990,

To better understand and resolve the issue, could you please provide a screenshot of your feed attributes and feed settings sections? This information will help us analyze the configuration and identify any potential reasons for the missing products in the feed.

Additionally, ensure that the missing products belong to the selected category and that they meet the criteria set in your feed settings.

Once we have more details, we’ll be able to assist you more effectively.

Thank you for your cooperation.

Best Regards,

Hi @scholdstrom,

We’re pleased to inform you that we have addressed this concern in the latest release, version 7.3.26 (2024-01-18). The update includes a fix for the problem you highlighted.

Please update your plugin to the latest version, and you should no longer encounter the price updating issue with WCML when using CRON.

If you have any more feedback or encounter further issues in the future, please feel free to let us know.

Best Regards,

Hi @scholdstrom,

Thank you for bringing this to our attention. We appreciate your detailed explanation and the provided patch. We will review and incorporate the necessary changes to address this issue in the upcoming release of the plugin.

If you have any more feedback or encounter further issues, please feel free to let us know. Your input is valuable in enhancing the functionality of our plugin.

Best Regards,

Hi @giovannifabbrocino,

Thank you for your kind words! We’re thrilled to hear about your positive experience with our plugin.

Providing efficient support and ensuring a smooth setup process for our users is always our priority.

Should you encounter any further queries or need assistance, please don’t hesitate to reach out. Your satisfaction is our motivation!

Best regards,

Hi @zemledelie,
Thank you for your positive feedback! We’re delighted to hear that the plugin is configured correctly and our support team can assist you effectively.

If you need further assistance in the future, feel free to reach out. We’re here to help enhance your experience with Product Feed Manager.

Best regards,

Hi?@izomar,
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?We’re truly sorry for any inconvenience caused by the delay in our response.
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Regarding your inquiry, as you’re utilizing the Pro version of our services, I regret to inform you that this forum is designated specifically for our free users.
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?However, we’ve attended to all your tickets through our pro support channel.
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?I hope you understand the situation. If there’s anything else I can assist you with or if you need further guidance, please feel free to reach out through our pro support channel, and we’ll surely get back to you promptly.
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??Best Regards,

Hi @pglad,
Since we didn’t get to hear from you, we are assuming the issue has been resolved.

For now, we are marking the thread as resolved.

You can always open a ticket if you need to.

Hi,
?Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our support.

Hi @pglad,
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I understand the issue you’re facing with the Redirect URI from our plugin while setting up the authorization process for Google Merchant Center.
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Have you had a chance to go through our comprehensive guide on setting up the auto-sync for product feeds to Google Merchant Shop? Here’s the link:?<u>Guide Link</u>.

This guide covers step-by-step instructions, ensuring a seamless setup.
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Please follow this guide thoroughly if the issue persists, and let us know. We’re here to provide assistance and ensure your setup goes smoothly.
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Best Regards,

Dear @darkog,
Thank you for bringing this to our attention and providing the necessary details. Your input is incredibly valuable in improving our plugin’s functionality.

I’m thrilled to inform you that we’ve taken swift action on your suggestion. In our latest release (7.3.21 as of 2023-12-14), we’ve addressed the file open mode concern exactly as you recommended. Now, the file open mode has been adjusted, and additionally, we’ve introduced a filter hook allowing users to customize the file open mode according to their requirements.

We greatly appreciate your contribution and hope this enhancement aligns better with systems like S3-Uploads, ensuring smoother functionality.

Best Regards,

• This reply was modified 1 year, 3 months ago by Md Monir Hossain.