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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter momokomay

    (@momokomay)

    Thanks, I submitted a ticket.

    Has there been any progress on this issue in the meantime?

    Thread Starter momokomay

    (@momokomay)

    Thanks for the update! Is there any info that would help you debug this issue that I might be able to provide?

    Thread Starter momokomay

    (@momokomay)

    Solved it! The wallet for the connected Coinbase account wasn’t set up yet, so this was more a problem with the account than the plugin!

    Thanks for the help!

    Thread Starter momokomay

    (@momokomay)

    Thanks for the information! I restarted the migration and everything worked as expected ??

    Thread Starter momokomay

    (@momokomay)

    Yes, API key is entered (but done by a different person). Is there a way for me to verify the API key is working?

    Thread Starter momokomay

    (@momokomay)

    Hi there! I managed to run the migration successfully. I reran the backup and migrated with the new backup link and that time everything everything worked as expected!
    (I took a look at the other tickets and adjusted some settings on the site I took the backup from, but unfortunately I already forgot which ones I changed, but I think I set the backups to be accessible via direct link…)

    Thread Starter momokomay

    (@momokomay)

    Sorry for taking so much time to reply! We did find another way of backing up the site (via the hoster), so as of now we won’t be using the plugin.
    I may be using this information to debug another site where I’m having issues with the backup, so the information is appreciated either way. Thanks!

    Thread Starter momokomay

    (@momokomay)

    OMG it worked!!!
    I manually uploaded the file via FTP in the new webspace and the restore backup process worked like a charm!

    Thanks so much for your plugin and providing support, this has put an end to a frustrating migration process I’ve been trying to solve for a while.
    Thank you!!

    Thread Starter momokomay

    (@momokomay)

    Ok, I enabled alternate download method, not sure what you mean by “make sure this plugin is enabled as well” though.
    I opened the target site in incognito and tried to start the migration but I’m still running into the same error message. Do I need to create the backup again after changing the settings?
    None of the installed plugins are security-related.

    Also, I was able to manually download the backup, if that helps.

    Thread Starter momokomay

    (@momokomay)

    Ok, I removed the plugin “password protected” – there are no other security plugins currently installed, but I’m still getting the error message

    [STEP] [2022-03-10 02:05:22] Wiederherstellung wird gestartet
    [WARN] [2022-03-10 02:05:23] PHP CLI wurde manuell deaktiviert, Plugin überspringt alle PHP CLI-Schritte.
    [INFO] [2022-03-10 02:05:23] Erstellen der Sperrdatei
    [STEP] [2022-03-10 02:05:23] Starte Download-Prozesses
    [SUCCESS] [2022-03-10 02:05:23] Download gestartet
    [STEP] [2022-03-10 02:05:23] Externe Datei wird heruntergeladen...
    [INFO] [2022-03-10 02:05:23] Migration wird freigeschaltet
    [SUCCESS] [2022-03-10 02:05:23] Download abgeschlossen (Dauer: 0.40161108970642s)
    [STEP] [2022-03-10 02:05:23] Suche nach Backup-Manifest
    [ERROR] [2022-03-10 02:05:23] Angegebene URL enth?lt keine Sicherung.
    [ERROR] [2022-03-10 02:05:23] Bitte best?tige, dass du die Backup-Datei über diese URL herunterladen kannst.
    [ERROR] [2022-03-10 02:05:23] ...oder dass es im Backup keine Manifest-Datei gibt.
    [ERROR] [2022-03-10 02:05:23] Ein fehlendes Manifest hei?t vermutlich, dass die Sicherung ungültig ist.
    [DOWNLOAD ERSTELLT] Datei heruntergeladen am (Serverzeit): 2022-03-10 02:05:25
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Sekunden): 3Sekunden zuvor
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Datum): 2022-03-10 02:05:22
    Thread Starter momokomay

    (@momokomay)

    ooh! yes, I have a password protection set. Will disable! Thanks ??

    Thread Starter momokomay

    (@momokomay)

    Quick note: I just reset the plugin settings to make sure I didn’t mess up other settings and am running the backup progress again..

    Thread Starter momokomay

    (@momokomay)

    Ok now I’m getting the following message:

    [STEP] [2022-03-10 01:44:20] Wiederherstellung wird gestartet
    [WARN] [2022-03-10 01:44:21] PHP CLI wurde manuell deaktiviert, Plugin überspringt alle PHP CLI-Schritte.
    [INFO] [2022-03-10 01:44:21] Erstellen der Sperrdatei
    [STEP] [2022-03-10 01:44:21] Starte Download-Prozesses
    [SUCCESS] [2022-03-10 01:44:21] Download gestartet
    [STEP] [2022-03-10 01:44:21] Externe Datei wird heruntergeladen...
    [INFO] [2022-03-10 01:44:21] Migration wird freigeschaltet
    [SUCCESS] [2022-03-10 01:44:21] Download abgeschlossen (Dauer: 0.39830994606018s)
    [STEP] [2022-03-10 01:44:21] Suche nach Backup-Manifest
    [ERROR] [2022-03-10 01:44:21] Angegebene URL enth?lt keine Sicherung.
    [ERROR] [2022-03-10 01:44:21] Bitte best?tige, dass du die Backup-Datei über diese URL herunterladen kannst.
    [ERROR] [2022-03-10 01:44:21] ...oder dass es im Backup keine Manifest-Datei gibt.
    [ERROR] [2022-03-10 01:44:21] Ein fehlendes Manifest hei?t vermutlich, dass die Sicherung ungültig ist.
    [DOWNLOAD ERSTELLT] Datei heruntergeladen am (Serverzeit): 2022-03-10 01:44:23
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Sekunden): 3Sekunden zuvor
    [DOWNLOAD ERSTELLT] Zuletzt aktualisiert (Datum): 2022-03-10 01:44:20
    • This reply was modified 2 years, 8 months ago by momokomay.
Viewing 13 replies - 1 through 13 (of 13 total)