mojudgeme

Hi,

The products should be updated now.
Note that when duplicating the products the reviews will be duplicated on the front store, not on the backend and this can be due to some cache plugins etc…
to solve this issue and to force the review widget to be updated you can submit a review and hide it from the reviews dashboard (Judge.me/index) this way the widget will be updated.

We hope this clarified your concern and feel free to reach back if you need further assistance.

Hello there,

I’m not sure what you’re trying to achieve, but if you’re looking to create a webhook to receive a notification when a review is submitted, please check our API page here – Judge.me/api/docs#tag/Webhooks

Thank you.

Hello there,

Apologize for the delay in response!

Could you please confirm your site URL as well as the duplicated product name so we can check on it?

Looking forward to your reply! thank you.

Hi,

By checking the reviews dashboard – https://judge.me/index I see that the latest review you received was 6months ago and it is the latest one showing on your ALl reviews page – https://www.nativefoodshop.com/reviews/

Hi,

the issue was with the domain it seems that when you installed our app the domain was without a www. but later got changed by adding a www.
this can also lead to widgets not being updated correctly!
but no worries, I have checked and updated it on our end which solved the issue

– the latest review is already shown here – https://www.nativefoodshop.com/product/cashew-nuts-plain-medium/

Hello there,

The review should be displayed automatically, if that’s not the case this can be due to some cache plugin or your hosting preventing our widgets from being updated correctly!
If you can provide us with the site URL we can check and advise further!

thank you.

Hi,

We have checked a deleted all the duplicated imported reviews.

Feel free to reach us if you have any further questions!

Best.

Hello there,

Please let us know your store URL and we will help with deleting the duplicated reviews for you.

Thank you.

Hello @2buy

Thank you for reaching out to us.

I’m afraid that we don’t support integration with translation plugins such as WPML in WordPress/WooCommerce.

This that our widgets won’t be able to display the different languages, also if you have different versions of the product in different languages, our plugin probably won’t be able to integrate correctly with these products and with the orders that include these products.

We’re sorry that we can’t be of more help with this subject, and we’d really appreciate it if you could post this request in our requests forum so other shops can comment and vote on it.

Best.

Hello there,

I’m afraid that the details provided don’t belong to our app “Judge.me”
Normally any script or CSS from our app will contain the wording “jdgm or/ judge”

Let me know if you have any further questions! thank you.

Hi,

Note that the fix is for the images in the review widget (Product page), also I will make sure to forward this to our product team so they can check further.

Thank you for your collaboration.

Hi there,

Thanks for bringing it to our attention.
You can fix this by adding the script below to your function.php file or you can add a 3rd party plugin like (Code Snippets) and add it as it is safer and allows you to disable the script at any time.

add_action( ‘wp_head’, function () { ?>
<script>
function Fix() {
document.querySelectorAll(“.jdgm-rev__pic-img”).forEach(function(x){x.setAttribute(“height”, “100px”)});
document.querySelectorAll(“.jdgm-rev__pic-img”).forEach(function(x){x.setAttribute(“width”, “100px”)});
}
if (document.readyState === “complete”) {
Fix();
} else {
window.addEventListener(“DOMContentLoaded”, Fix);
}
</script>
<?php } );

Thank you.

Thank you for you reaching out to us!
I will make sure to forward your recommendation to the concerned team.
Please let us know if there is anything else we can help you with! thank you.

Hello there,

Thank you for reaching out & for your feedback as well.
Note that JudgeMe is a plugin for reviews which means “We are the 3rd party review system” that other merchants can use to collect/display their reviews.

we will consider being added to the list of trusted 3rd party apps showing on the mentioned site.

Thank you for your collaboration.

Best.

Hello Andreas,

Thank you for reaching out.

We have checked and updated the domain on our end, you should be able to access our dashboard now.

Let us know if you need any further assistance, thank you.