mohammedeisa

Hello @masouddarvishi1992,

I’m sorry that you encountered a problem with Duplicator.

Can you please explain what are the problems you encountered while using Duplicator Pro?

I’m looking forward to hearing back from you.

Thanks!

Hello @danieldutoit ,

Thank you for your kind feedback; we sincerely appreciate it.

Please note that this forum is intended for discussions about Duplicator Lite only, not Duplicator Pro. Therefore, it wouldn’t be appropriate to discuss Duplicator Pro here.

However, I’m glad to hear that you are successfully using Duplicator Lite for your migrations, and I hope you continue to have a great experience with it.

If you have any questions or concerns about Duplicator Pro, please reach out to the Duplicator Pro support team through this form and we will do our best to assist you.

Thanks again!

Best regards,

Hey @ammarboosh ,

Thank you for taking the time to share your feedback and review! 

We hope you continue to have an awesome experience using Duplicator.

Enjoy!

Hey @ariom06,

Thank you for taking the time to share your feedback and review! 

We hope you continue to have an awesome experience using Duplicator.

Enjoy!

Hi?@serg12344 ,

Thanks for taking the time to share your review and feedback!

We’re thrilled to hear that you enjoyed using Duplicator.

Have a good one ??

Hi?@wp-moogle ,

Thanks for taking the time to share your review and feedback!

We’re thrilled to hear that you enjoyed using Duplicator.

Have a good one ??

Hi?@bertfromamsterdam,

Thanks for taking the time to share your review and feedback!

We’re thrilled to hear that you enjoyed using Duplicator.

Have a good one ??

Hi @swoolrich,

We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

https://duplicator.com/contact/?form=1

Looking forward to hearing back from you.

Thanks!

Hi @carolateixido,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @amartignier,

We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

https://duplicator.com/contact/?form=1

Looking forward to hearing back from you.

Thanks!

Hi?@carolateixido,

I can’t see the screenshot. Can you upload it to an upload platform and provide me with its link?

Hello @buildyourwebproject,

Thanks for reaching out to us.

This forum is meant for Duplicator Lite users. If you need help related to Duplicator Pro, please contact the premium support through this form https://duplicator.com/my-account/support/ and we will do our best to help you.

Thanks!

Hello @carolateixido,

Thanks for reaching out to us and please accept our apologies for the late reply. We lost this topic somehow.

I need to have a clear understanding of the issue. Can you please provide us with a screenshot that shows the issue?

I’m looking forward to hearing back from you.

Thanks!

Hello @steveneray,

Thanks for reaching out to us and please accept our apologies for the late reply. We lost this topic somehow.

I understand that you couldn’t restore your backup and you got the error:
failed processing data replacement: Chunk error, message: Duplicate entry ‘https://www.xxxxx.com/’ for key ‘wp_abj404_spelling_cache.url'[/home/xxxxx/public_html/dup-installer/classes/class.engine.php|461],

The error is triggered while the installer was executing this database query:
DB QUERY [ERROR][/home/xxxxx/public_html/dup-installer/classes/database/class.db.php:686] MSG: Duplicate entry ‘https://www.xxxxx.com/’ for key ‘wp_abj404_spelling_cache.url’
SQL: UPDATE wp_abj404_spelling_cache SET url = “https://www.xxxxx.com/” WHERE id = “67838”

The reason why this error is triggered is source website database has duplicate entries for the column url in the database table wp_abj404_spelling_cache while the destination database doesn’t accept duplicate entries for the keys of the database tables.

To resolve this error, please go to the source database and remove the duplicates in the URL column in the table wp_abj404_spelling_cache.

You may start by removing the row with the ID=67838 in the database table wp_abj404_spelling_cache.

I hope this helps.

Thanks!

Hi @suspiciousstew,

Please accept our apologies for the late response. We lost this topic somehow.

We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

https://duplicator.com/contact/?form=1

Looking forward to hearing back from you.

Thanks!