Having an issue with this same problem… No matter how I configure it says “ssl connect error… your api is not properly configured.”
At first it was an issue with the API… and the Bigcommerce support team was kind enough to fix that. However after fixing that, I still get the same error. And what’s even worse is that the tech that I had been working with says that he cant find a reference to the API in the code of the plugin… and that all of my attempts to access the API dont even show up on their server side.
Any idea? The sooner the better please… We have only a few days left on our bigcommerce trial, and are hoping to make this work before we have to move on.
Thanks…
-J.D.