modula

Well that’s weird – it appeared fixed for a moment, and now isn’t….

• This reply was modified 5 years, 2 months ago by modula. Reason: still an issue!

Thanks again for a swift reply! I’ve tried adding an Instruct Text field and adding the above code into the label but it just does nothing; once saved, it reverts back to its default label and contents?!

Hi @codepeople, thanks for getting back to me so quickly. I can’t see an option to insert an HTML content container; and my plugin isn’t showing any option to update…what am I missing please?!

Also, fieldname28 isn’t the only field that’s an issue; there’s also fieldname13 and fieldname14…

Thanks

Thank you so much for getting back to me so quickly, and resolving the issue perfectly! Much appreciated

Apologies. Yes I have gone through all the Hardening WordPress processes too.

Never mind, I’ll have to get a pro to fix it then

Thanks anyway

One thing I’ve just found is an odd looking script in my site’s head, which I’ve removed. This has only just been done so can’t say if it’s worked or not, but it doesn’t seem to have affected the site since deleting it…

It is as follows:

<div id="fb-root"></div>
<script>(function(d, s, id) {
  var js, fjs = d.getElementsByTagName(s)[0];
  if (d.getElementById(id)) return;
  js = d.createElement(s); js.id = id;
  js.src = "//connect.facebook.net/en_US/sdk.js#xfbml=1&version=v2.8";
  fjs.parentNode.insertBefore(js, fjs);
}(document, 'script', 'facebook-jssdk'));</script>

Looked a bit odd, as I say, plus when I google that script the search results are…. well, very weird – including a VERY bizarre video on Youtube. On the other hand it appears it could be some kind of comments script for Facebook integration?! Still, nothing’s broken since removing it so no harm done!

I’ve only just removed this so can’t say whether or not it’s the source of all my woes (it’ll be a while before the redirect scripts are due to show up again), but still wanted to run this past the community to see if anyone much smarter than me can shed any light on things. I’ve spent SO much time trying to fix this…

And to reiterate, I’ve gone through the FAQ My Site Was Hacked procedures and have really tightened security on the site.

I’ve been having the same issue, despite having used this plugin on numerous sites with the same theme (Thesis 2.1 Classic Responsive), and the floating tips changes did nothing to help – rather than fixing the issue it just changed the overall styling. Just cracked it – I added this to the CSS:

.wpcf7-form-control-wrap {
width: 100% !important;
}