Yes, they did. But I was not able to restore backup for 2 days. In that time I could not work on the website. That is just not ok for me… asking for backup for more than 16 hours in two days.
They also point me to “the professional web developers”. I thought that they are profesionals. Well, that is why I ask here for help.
Just one more question about wordpress 6.3: in this video: https://www.loom.com/share/f345ff2e53c14834857822cc70cd6d12?sid=483ba9c3-bb95-411a-953f-a20cc629a90c – how could that happened, that WordPress 6.3 was on Siteground cca. 9. – 12.8., but in minutes 3.25-4.10 in this video, you can see that backup from 5.8. restored WP 6.3.
How is that possible?
