miyagibonsai

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Viewing 15 replies - 1 through 15 (of 18 total)
  • Thread Starter miyagibonsai

    (@miyagibonsai)

    I deleted my sender domain settings and verified the new settings. It is now working perfectly. Thank you for all the support!

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello Ojoma,
    Hope you are well. Thank you for getting back to me.
    Please see below link to mail tester:
    https://www.mail-tester.com/test-bjac5o8du&reloaded=5
    Kind Regards,
    Leon

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello Feten,

    I completed the guide. The issue I am having is the mail tester is unable to locate my DKIM. This doesn’t make sense as on “My Sender Domains” within MailPoet admin, all my DNS records are verified.

    Spam test results came back 7.8/10, which I guess doesn’t seem that bad. Once the DKIM is fixed it will become 8.8/10.

    Kind Regards,
    Leon

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello,

    Appreciate the quick response. I should have realised this, a very basic feature to enable.

    The issue I am having now is having the correct categories appear on the correct pages. I have enabled “Auto-populate with all terms”.

    On my live site category filter, it automatically recognises the child categories of the parent category page. Once this has been implemented with the Yith filter, I should be able to start using it.

    https://staging.miyagibonsai.co.uk/indoor-bonsai-trees/
    https://miyagibonsai.co.uk/indoor-bonsai-trees/

    Hope to hear from you soon.

    Regards,
    Leon

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello,

    Sorry for keep coming back with a different issue. I have done some more testing and the following occurs:
    Users do get added to correct group
    Users do receive the emails

    The reason why I originally didn’t receive any emails when testing is because I didn’t confirm my subscription.

    However, the issue is that my MailPoet emails are appearing in the spam folder but order confirmation emails sent via SMTP are going directly to the inbox. How can I enable my MailPoet emails to be directed to user inboxes and not spam?

    Hope to hear from you soon.

    Kind Regards,
    Leon

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello,

    I have done further testing and can confirm I do not receive emails from MailPoet.

    I have a Welcome email setup. However, when doing a test order or creating an account I do not receive the email. The welcome email is setup to send the email immediately when the users join the mailing list “…”. Both the checkout page & create account page tick boxes are set to join that mailing list.

    Not sure why it isn’t working. Hope you will be able to help.

    Kind Regards,
    Leon

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello Gabriel,

    Please see my system status below:

    ` WordPress Environment

WordPress address (URL): https://buykillasnus.com
Site address (URL): https://buykillasnus.com
WC Version: 8.0.3
REST API Version: ? 8.0.3
WC Blocks Version: ? 10.6.6
Action Scheduler Version: ? 3.6.1
Log Directory Writable: ?
WP Version: ? 6.3.1 - There is a newer version of WordPress available (6.4.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ? Server Environment

Server Info: Apache
PHP Version: 8.1.24
PHP Post Max Size: 32 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.43-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.0.3
WC Database Prefix: wp_
Total Database Size: 109.54MB
Database Data Size: 93.24MB
Database Index Size: 16.30MB
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WordPress automation by Installatron: by – Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – WC Pages

Shop base: #23 - /shop-buykillasnus/
Basket: #25 - /my-cart-buykillasnus/
Checkout: #26 - /checkout-buykillasnus/
My account: #24 - /my-account-buykillasnus/
Terms and conditions: #1135 - /terms-conditions-buykillasnus/ Theme

Name: Blossom Travel Child
Version: 1.1.5.1674214793
Author URL: https://blossomthemes.com/
Child Theme: ?
Parent Theme Name: Blossom Travel
Parent Theme Version: 1.1.9 – 1.2.0 is available
Parent Theme Author URL: https://blossomthemes.com/
WooCommerce Support: ? Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: ?
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?
Tracking enabled: ? Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-11-14 09:57:11 +00:00
Options: ?
Notes: 21
Onboarding: completed MailPoet

Sending Method: MailPoet
Send all site's emails with: Current sending method
Task Scheduler method: Action Scheduler
Cron ping URL: https://buykillasnus.com?mailpoet_router&endpoint=cron_daemon&action=ping Action Scheduler

Complete: 619
Oldest: 2023-10-13 20:45:21 +0000
Newest: 2023-11-13 18:15:37 +0000

Failed: 85
Oldest: 2022-10-22 08:10:35 +0000
Newest: 2023-10-03 16:52:16 +0000

Pending: 8
Oldest: 2023-11-13 18:17:37 +0000
Newest: 2023-11-26 05:24:24 +0000 Status report information

Generated at: 2023-11-13 18:17:05 +00:00
`

    Hope to hear from you soon.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hello

    Appreciate the response! Those settings have all been configured.

    I noticed I didn’t configure the Sender Domain on Mailpoet, which is now complete.

    After more testing. I am getting the error: “There was a problem with your sending method. Please check if your sending method is properly configured.”

    I checked the log files and got the following error: cron [2023-11-07T19:32:14.752463+00:00] cron.ERROR: Sending has been paused. {“error”:”[object] (Exception(code: 0): Sending has been paused. at /home/c673…

    It looks like I have a cron issue, do you know if this is a common issue you will be able to help with?

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hi, please close this query. I have managed to resolve the issue.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Okay. I have copied the contents into the functions.php child theme. I also added the template functions file into the inc folder of the child theme. Both did not work.

    Do you have any other solutions?

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hi,

    I have implemented the code and cleared the cache again. However, it hasn’t changed anything.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hi,

    I have cleared cache on my site.

    The code has been implemented in; Appearance > Customise > Additional CSS

    Please let me know if that is correct.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hi,
    I removed the code as it didn’t change anything. I have added the code again, please take a look.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    I added the CSS. However, it hasn’t resolved the issue.

    Thread Starter miyagibonsai

    (@miyagibonsai)

    Hi,

    I just deleted and installed the latest version. The issue is still there.

Viewing 15 replies - 1 through 15 (of 18 total)