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Hello @novakpeter ,

The issue may be caused by another plugin that’s conflicting with our plugin’s code. You can check this by deactivating other plugins one by one, in elimination system. In case you detect the culprit this way, please let us know which one was it.

Otherwise, please ensure that you insert privileges on the database.

Hey @grome32 ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards

Hello @lucas1310 ,

Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
Share debug info with BackupBliss team

And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

Please paste the debug code in your reply.

Kind regards

Hello @rymweb ,

There are several potential reasons for the failure, please check all points below:

It seems that the backup process encountered a timeout limit within your Apache configuration and was canceled by the web server.

Timeout in Apache is not the same as max_execution_time and it seems to be set around 165 seconds on your server. Consider making it at least 300.

You need to adjust its value in your virtual host or global configuration and restart Apache, once you do that our backup plugin will be working properly.

Please make sure you don’t prevent PHP execution in the wp-content/plugins directory, like in this example for /media: https://stackoverflow.com/a/71939506
That will prevent our plugin from running an alternate backup method.

There is also a chance that the process failed because you were away from the computer, e.g., your screen-saver/sleep-mode prevented your browser from continuing.

In the method that our plugin selected for you, there is a need to keep the computer running and be on the page while it’s ongoing to keep the process (as the browser is used as middleware).

The last thing that could cause such an issue is browser extensions or security plugins but I couldn’t find any security plugin on your site, maybe you had it installed previously and it kept their files after removal.

In terms of browser extensions adblockers, resource limiters, and RAM control plugins can cause similar issues, so if you’re using Opera GX, Firefox, or Brave browser, it may just not work out of the box.

Let me know if that resolves your issue ??
Thank you!

New features are always coming up with new plugin versions of Backup Migration plugin! Thank you for using and reviewing it greenwelt! ??

That’s the way Backup Migration plugin is meant to be! ?? Thank you for the review pressmechanic!

Thank you for the starry review fathwp1! ??

Wonderful! Happy to hear that website restorations went smoothly Anjar! ?? Thank you for the review!

Hello @sglaser ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards

Hello @eilee ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards

@buylov I’ve just tested the copying of Elementor Templates:
Dashboard > Templates > Saved Templates
on a test site, and it all worked fine.

Can you please provide exact details on how to replicate the issue or create a video maybe? Feel free to use a test site for that.

Hey @buylov , sorry for the delay. Our team is further inspecting the issue.

Obrigado pela avalia??o Dokimos! ??

Wonderful, thank you for the review Glenn! ??

Спасибо за 5-звездочный отзыв! ??