minielli

@raamdev – So it sounds like what you are saying is that I just spent $275 for a SSL certificate due to the WP 4.4 update because the update made our original SSL certificate unusable? And that you are going to put back those unusable SSL certificates in the next update?

Wow.

Good luck @apothecarytravels and to everyone else.

@apothecarytravels No, no problems at all so far … knock on wood. I don’t know much about this stuff and I know we had encryption at some point (before the WP 4.4 upgrade) so I am not really sure why all of a sudden we had to buy a SSL Certificate or what Comodo does that works over what we had before the upgrade. Maybe you have to upgrade your certificates or switch them? I’d ask BlueHost. Use their live chat. Much quicker than email. Glad you like Rajibul Islam. I’m on the East Coast and he’s 11 hours ahead so working with him works quite well with me – either early morning or in the evening. Very nice guy. He makes good recommendations for WP plugins too. I wish I could be more helpful. I’m so out of my league on all of this.

I discovered our website did not have a SSL Certificate and you have to buy it. I was also told that we needed to buy a dedicated IP address to run the SSL Certificate. We have PayPal Pro and need to accept international payments. Our webhost BlueHost suggested Comodo https://www.comodo.com/ You can buy the certificate yourself if you are knowledgeable and can install on your own (and do the dedicated IP address stuff). I am not so we paid BlueHost to do it for us. $199 for the SSL Certificate/year with installation and $4/month for dedicated IP address. The help documents WordPress provides on SSL Certificates were very helpful. BlueHost had our site back up and running within 4 hours. I had no idea we had to buy this certificate. I’m not sure how we were getting along with encryption without having one. I have no idea if I paid more than I should have but since I know absolutely zilch about this stuff, I figure we might as well pay to have it done by the host.

No to disabling.

Thanks for the coding information. My guy disabled the SSL option and now PayPal Pro is working. So it looks like this is a SSL certificate issue and we need to contact our website hosting services for them to provide whatever we need to have the SSL certificate.

@raamdev, thanks. I am a Pro member and opened up a ticket this morning.

@apothecarytravels I have learned to always check PayPal after a major upgrade. I think this is the 3rd time my PayPal and PayPal Pro have been knocked out in one year. You can hire a WP troubleshooter freelancer at Upwork.com for very reasonable prices. My guy is Mir Rajibul Islam. Great guy, very knowledgeable, does great work, and gives me great advice on various WP plugins.

My site is receiving the same message “Error: Please contact Support for assistance.” My website consultant/developer, who I have to pay to fix website issues after each upgrade, says he thinks this is an S2Member error and not a WordPress error because the issue is that S2Member is not connecting with PayPal. He’s telling me to contact S2Member directly. Apothecarytravels yes I feel the same as you. Getting tired of fixing issues after each upgrade. That’s how I acquired a website consultant/developer in the first place.