mimmovaga

@rizaardiyanto Thank you for the prompt response, and I apologize for reopening this support ticket.

Hi, I seem to be having the same issue. I updated the plugin to the latest version. Every time I click on a category, I get a FATAL ERROR message. I went to the site health section and pasted the information there. Could you give me some information?

` wp-core

version: 6.4
site_language: it_IT
user_language: it_IT
timezone: Europe/Rome
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 8
dotorg_communication: true wp-paths-sizes

wordpress_path: /web/htdocs/www.studio93.it/home/wordpress
wordpress_size: 207,64 GB (222951860161 bytes)
uploads_path: /web/htdocs/www.studio93.it/home/wordpress/wp-content/uploads
uploads_size: 75,75 GB (81337126901 bytes)
themes_path: /web/htdocs/www.studio93.it/home/wordpress/wp-content/themes
themes_size: 6,80 MB (7132675 bytes)
plugins_path: /web/htdocs/www.studio93.it/home/wordpress/wp-content/plugins
plugins_size: 141,20 MB (148063048 bytes)
database_size: 1,64 GB (1761345536 bytes)
total_size: 285,18 GB (306205528321 bytes) wp-dropins (1)

db.php: true wp-active-theme

name: Newspaper (Newspaper)
version: 12.6.3 (latest version: 12.6.5)
author: tagDiv
author_website: https://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, widgets
theme_path: /web/htdocs/www.studio93.it/home/wordpress/wp-content/themes/Newspaper
auto_update: Disabilitato wp-themes-inactive (1)

Twenty Twenty-Four: version: 1.0, author: il team di WordPress (latest version: 1.1), Aggiornamenti automatici disabilitati wp-mu-plugins (1)

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: author: (undefined), version: 1.4.15 wp-plugins-active (21)

Ajax Search Lite: version: 4.11.5, author: Ernest Marcinko, Aggiornamenti automatici disabilitati
Aruba HiSpeed Cache: version: 2.0.7, author: Aruba.it (latest version: 2.0.8), Aggiornamenti automatici disabilitati
Contact Form 7: version: 5.8.5, author: Takayuki Miyoshi (latest version: 5.9.3), Aggiornamenti automatici disabilitati
Disable Admin Notices Individually: version: 1.3.4, author: Creative Motion [email protected] (latest version: 1.3.5), Aggiornamenti automatici disabilitati
eADV VIP: version: 1.3.0, author: TAGMOOD S.R.L., Aggiornamenti automatici disabilitati
Easy Updates Manager: version: 9.0.17, author: Easy Updates Manager Team, Aggiornamenti automatici disabilitati
Honeypot for Contact Form 7: version: 2.1.1, author: Nocean, Aggiornamenti automatici disabilitati
Index WP MySQL For Speed: version: 1.4.15, author: Oliver Jones, Rick James (latest version: 1.4.17), Aggiornamenti automatici disabilitati
Meta pixel for WordPress: version: 3.0.15, author: Facebook (latest version: 3.0.16), Aggiornamenti automatici disabilitati
Photo Gallery: version: 1.8.21, author: Photo Gallery Team (latest version: 1.8.22), Aggiornamenti automatici disabilitati
PublishPress Future: version: 3.3.1, author: PublishPress, Aggiornamenti automatici disabilitati
Query Monitor: version: 3.15.0, author: John Blackbourn, Aggiornamenti automatici disabilitati
Really Simple CAPTCHA: version: 2.2, author: Takayuki Miyoshi (latest version: 2.3), Aggiornamenti automatici disabilitati
ReCaptcha v2 for Contact Form 7: version: 1.4.4, author: IQComputing (latest version: 1.4.6), Aggiornamenti automatici disabilitati
tagDiv Cloud Library: version: 3.2 | built on 14.12.2023 12:33, author: tagDiv, Aggiornamenti automatici disabilitati
tagDiv Composer: version: 4.6 | built on 14.12.2023 12:33, author: tagDiv, Aggiornamenti automatici disabilitati
tagDiv Standard Pack: version: 2.3 | built on 14.12.2023 12:33, author: tagDiv, Aggiornamenti automatici disabilitati
WP-Sweep: version: 1.1.8, author: Lester 'GaMerZ' Chan, Aggiornamenti automatici disabilitati
WP Author, Date and Meta Remover: version: 1.0.6, author: Johnnie J. O'Dell Jr., Aggiornamenti automatici disabilitati
WP Crontrol: version: 1.16.1, author: John Blackbourn & crontributors (latest version: 1.16.2), Aggiornamenti automatici disabilitati
Yoast SEO: version: 22.1, author: Team Yoast (latest version: 22.4), Aggiornamenti automatici disabilitati wp-plugins-inactive (6)

Content Expire Scheduler: version: 1.6, author: Zayed Baloch, Aggiornamenti automatici disabilitati
Database Toolset: version: 1.8.2, author: Neoslab (latest version: 1.8.4), Aggiornamenti automatici disabilitati
tagDiv Mobile Theme: version: 2.4 | built on 07.11.2023 12:13, author: tagDiv, Aggiornamenti automatici disabilitati
tagDiv Opt-In Builder: version: 1.5.1 | built on 09.11.2023 13:19, author: tagDiv, Aggiornamenti automatici disabilitati
tagDiv Social Counter: version: 5.5 | built on 15.11.2023 14:02, author: tagDiv, Aggiornamenti automatici disabilitati
WP Downgrade | Specific Core Version: version: 1.2.6, author: Reisetiger, Aggiornamenti automatici disabilitati wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 25M
upload_max_filesize: 25M
max_effective_size: 25 MB
max_file_uploads: 50
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown wp-server

server_architecture: Linux 3.10.0-1160.42.2.el7.x86_64 x86_64
httpd_software: Apache
php_version: 8.0.30 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 900
memory_limit: 1024M
max_input_time: 120
upload_max_filesize: 25M
php_post_max_size: 25M
curl_version: 7.68.0 OpenSSL/1.1.1f
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-04-11T09:04:37+00:00
utc-time: Thursday, 11-Apr-24 09:04:37 UTC
server-time: 2024-04-11T11:04:35+02:00 wp-database

extension: mysqli
server_version: 5.7.42-46-log
client_version: mysqlnd 8.0.30
max_allowed_packet: 67108864
max_connections: 10000 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /web/htdocs/www.studio93.it/home/wordpress/wp-content
WP_PLUGIN_DIR: /web/htdocs/www.studio93.it/home/wordpress/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Non definito
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable